08-05-2022 04:13 PM - edited 08-05-2022 04:15 PM
08-05-2022 04:15 PM
Been the same for over a decade. No negs for buyers.
08-05-2022 04:16 PM
Someone will be along to give you the date. Sellers have not been able to give buyers negative feedback for years. Nor can a seller leave a positive with a negative comment.
08-05-2022 04:20 PM
Since May 2008.
08-05-2022 04:32 PM - edited 08-05-2022 04:33 PM
From eBay Feedback Policies
"Feedback is an opportunity to leave an honest comment about your experience with a seller, or thank a customer for their purchase."
So be honest about your experience with sellers with Positive, Neutral or Negative Feedback.
Good, bad or ugly experience with buyers? Your only option is to leave positive feedback and thank the buyer (or don't leave feedback).
08-05-2022 04:47 PM
In my experience when I've received a negative feedback that has no grounding I contact the escalations team and explain to them and provide them any messages I've had with the buyer and most times, they will remove it. Don't request a revision and definitely don't request a feedback removal from the system as that team tends to simply reply back with a template that it can't be removed. Also, just and FYI, negative feedbacks should be removed systematically when a case that found you in favor is involved. If this is the case and the feedback stayed behind advise the rep of the case and the turn out and that should be enough to have the feedback removed right away. Good luck 🙂
08-05-2022 05:01 PM
Just because something has been a certain way "for years" doesn't mean you shouldn't try to change it. I can think of a lot of things that were a certain way for years but if everyone just said "oh well, it's been that way for years," we'd still be walking everywhere with no wheels.
Feedback is supposed to be honest. By requiring positive feedback for buyers, sellers are forbidden from being honest, except when everything is just peachy.
08-05-2022 05:14 PM
I need feedback to help influence my purchase if a seller is creditable or not. Without, honest feedback, this site and others are worthless might as well go to Amazon. eBay is just another money grabber without a conscience..
08-05-2022 05:34 PM
...some seller leaves a nasty negative comments inside the positive FB for buyer, even though buyer made no mistakes...
08-05-2022 05:41 PM
@metal5407 wrote:Just because something has been a certain way "for years" doesn't mean you shouldn't try to change it. I can think of a lot of things that were a certain way for years but if everyone just said "oh well, it's been that way for years," we'd still be walking everywhere with no wheels.
Feedback is supposed to be honest. By requiring positive feedback for buyers, sellers are forbidden from being honest, except when everything is just peachy.
Everything that was EVER one way, changed to be more 'politically correct'.
Therefore, although NO NEG FEEDBACK for Buyers has been since 2008- that WAS THE CHANGE.
PREVIOUS to that (1995? to 2008) Buyers COULD GET negative Feedback.
Also, since eBay is a SELLING website, and nothing else, and DEPENDS on it's $$ from SALES, it makes NOTHING BUT COMMON CUSTOMER SERVICE SENSE to NOT Poo their customers. Especially when ANYONE without any training, licensing etc. can be a seller and then say ANYTHING they want.
So- the adage of 'been that way for a long time' REALLY means that it ONCE WAS the wrong way here, but now is the RIGHT way.
08-05-2022 05:46 PM
@metal5407 wrote:Just because something has been a certain way "for years" doesn't mean you shouldn't try to change it. I can think of a lot of things that were a certain way for years but if everyone just said "oh well, it's been that way for years," we'd still be walking everywhere with no wheels.
Feedback is supposed to be honest. By requiring positive feedback for buyers, sellers are forbidden from being honest, except when everything is just peachy.
It was changed, it won't be changed back.
Sellers have the choice to issue strikes to buyers for non payment and reporting buyers who abuse the MBG - both of these actions have more affective results on the buyers ability to purchase than any number of negative FB ever could.
A seller does not get to check a buyers FB anyway, unless it is an offer or an auction, so FB to buyers is pointless.
08-05-2022 05:55 PM
And once something is changed it doesn't mean it's now perfect. Ever heard of a knee jerk reaction? Overcompensating? That's what this is. If a seller can't even see the buyer's feedback until after the item is purchased, it in no way affects a buyer's ability to buy at full price. But if a seller could give a negative feedback rating to a buyer it at least might give other sellers a heads up that they may want to think twice about working out a deal with a buyer that has proven to be trouble.
08-05-2022 05:56 PM
The same thing happens to sellers.
08-05-2022 06:01 PM
Besides, what even is the harm in a low percentage for a buyer? It looks bad? What does it really do, functionally, when the seller can't even see it until after a purchase is made, unless an offer is made? Shouldn't there be something to stop buyers from being harassing, abusive, deceptive, or lying? How many times do sellers give in to outrageous demands out of fear of a negative feedback, knowing that they have absolutely no recourse?
08-05-2022 06:08 PM
I agree that the feedback score for buyers is pointless, but it would be extremely helpful in determining whether I want to accept an offer from a buyer if I could read in their feedback that it doesn't usually end so well. There has to be some kind of repercussion for abusive buyers that doesn't involve waiting 4 or 5 days to issue a strike.