mam98031 • Volunteer Community Member • Buyer/Seller since 1999
There are a half dozen thread currently going on in the Forum on this subject. You likely should search them out if you'd like to see some of the issues others are reporting.
Also remember to use the feedback button in the Messages so you can share your observations respectfully to the Ebay team. They do listen.
@capesports wrote:Yes, I've read many of the threads on this topic which pretty much may be summarized by
a quote from about 50 years ago which is most appropriate......."If it ain't broke, don't fix it!"
Then another thread wasn't necessary, you could have just replied on any number of the other threads on the same subject.
While none of the sellers that had been asking for the message system to thread a conversation are posting, there use to be a lot of sellers asking for this ability. Not sure where they went or if they changed their minds, but it use to be something that was asked for. The balance of the changes, I've not heard of sellers asking for, but I guess some certainly could have. Or maybe no one did and Ebay just threw them in.
@slyders_finds wrote:It's the website employees trying to keep their jobs. Lol. I'm sure they convince management why things need to be changed.
Doubtful that has anything to do with it. The team would have gotten instructions from their manager or even higher up to create this new structure.
@az93 wrote:I struggle to remember when an ebay improvement actually improved something.
Blanket statements are rarely correct. This one is not any different. While we may object to certain changes made and I think often with good reason, there are other changes that help sellers.
@coolnetworks wrote:How can an AI bot listen? I pretty sure "they" don't listen at all. They just give you that illusion and move on with unnecessary changes.
You are ASSUMING that is all there is and it isn't true. If you are having problems reaching a real person at Ebay, ask, I can give you ways to connect.
