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Negative funds

today, i got a dispute opened against me.  i have stopped selling for 3 months, and I don't want to put up another listing just to clear the negative amount in my funds.  I have accepted the dispute and offered my buyer a refund.  however, i had another dispute case where the case closed after a month and i got refunded the money that I was supposed to pay.  if this case doesn't closed, what do i do about the negative $13 in my balance? is it dangerous to have negative numbers, or should I have nothing to worry about since I accepted the dispute request and allowed a refund? please help.  also, the buyer purchased this item exactly 91 days ago.  i thought that buyers were unable to open disputes after 90 days... makes me worry that another buyer is gonna dispute meScreenshot 2022-05-26 184255.png

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Re: Negative funds

@flavoredmilk 

 

If they received the item more then 30 days ago, they can still open a case, but you get to make the decision to refund or not.

Ebay wouldn't get involved.

Have a great day.

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Message 4 of 6
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5 REPLIES 5

Re: Negative funds

If you refunded the buyer the $13.00 then the money they are holding will be released to you and your -$13.00 balance will become zero

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Message 2 of 6
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Re: Negative funds

You can pay it with your banking institution on file. No need to sell anything. Go into "Payments' and pay it.

 

Message 3 of 6
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Re: Negative funds

@flavoredmilk 

 

If they received the item more then 30 days ago, they can still open a case, but you get to make the decision to refund or not.

Ebay wouldn't get involved.

Have a great day.
Message 4 of 6
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Re: Negative funds

I accepted the dispute and allowed refund but the buyer hasn't taken it yet

Message 5 of 6
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Re: Negative funds

I went to payments and clicked on everything I could but I cant find a way to pay it

Message 6 of 6
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