Negative feedback

[sakic92710]

Such a lovely person.  Here is the proof I tried to give the refund & sent him an email explaining I have funds in waiting from a recent sale & would try to refund again once those funds clear.  I do not have a credit card to put on file to give the refund.  I thought eBay would send the refund & take the money from my delayed funds & bank account.  He lies twice in his negative.  Says I ignored the refund request & never mailed the item.  Both are untrue.  Do you feel as I do - he will just keep the item when it arrives & not reimburse me?  Dealing with this nonsense might just be the nail in the coffin for quitting eBay.  

[sakic92710]

So if you buy something & the seller have positive after positive, are you going to assume the seller did not ship or are you going to assume there is a flaw in the postal system?  After just 4-5 days, are you going to contact the seller - giving attitude or are you going to wait 2-3 weeks before you decide something happened with your mail & you want a refund?  What if you buy from across the border?  Are you going to assume it is slower to receive?  I'm not a patient person but I would wait 3-4 weeks before going for an INR.  I KNOW what the postal system is like.  Why would all of those buyers receive their items but, for some random reason, I decide I'm not going to mail your item?   If you can't trust people, why are you buying online?  I sell several items on Marketplace & a lot are sent in the mail.  Many buyers don't want to pay for tracking.  From several hundred buyers, I only had to refund 1 time for lost or stolen mail.  Trust goes both ways.

[valymurph_0]

sounds like living in Canada makes ebay a very challenging side gig. Between the bank garbage and the shipping costs it seems like a nightmare. 

[sakic92710]

You are right.  If I post here with complaints, I'm not looking for help.  If I post with a question about an item; looking for information, etc. then, I'm hopeful for replies.  The suggestions you speak of are consistently just vague 'advice.'    "Just post items people want."  "Your items should be in demand."  Useless.  I'm not saying I'm perfect & know it all.  My complaints are about, mainly, 1 simple fact - you can't sell items if people cannot see them.  When I put an item on eBay & get 3 views in a month but put the same item on Marketplace & get 40 views in a week, eBay IS interfering in how many people can view my items. Period.

[sakic92710]

I post here because I wish to.  Sometimes I have complaints; sometimes I try to be supportive of other sellers who have similar complaints; sometimes I try to lighten things up with jokes; sometimes I look for information.  For every person who likes to criticize me, I have a person who appreciates me offering my opinions, experience, jokes etc.

[farmalljr]

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@sakic92710 wrote:

So if you buy something & the seller have positive after positive, are you going to assume the seller did not ship or are you going to assume there is a flaw in the postal system?  After just 4-5 days, are you going to contact the seller - giving attitude or are you going to wait 2-3 weeks before you decide something happened with your mail & you want a refund?  What if you buy from across the border?  Are you going to assume it is slower to receive?  I'm not a patient person but I would wait 3-4 weeks before going for an INR.  I KNOW what the postal system is like.  Why would all of those buyers receive their items but, for some random reason, I decide I'm not going to mail your item?   If you can't trust people, why are you buying online?  I sell several items on Marketplace & a lot are sent in the mail.  Many buyers don't want to pay for tracking.  From several hundred buyers, I only had to refund 1 time for lost or stolen mail.  Trust goes both ways.

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No, I would not wait a month before contacting a seller. eBay gives a window of expected arrival. IF I bought something without tracking, I would wait no longer than two delivery days past the last expected day in the delivery window. 

Mail get lost sometimes, it happens. The seller chooses the shipping option(s), so the seller is ultimately responsible. 

And no, I don't really care how many positive feedbacks a seller has. That has nothing to do with my purchase. Just because a seller has a good track record does not mean they are incapable of screwing up or that a package might not get lost in the mail, or that they could not have pulled a fast one. 

[sakic92710]

How can they "pull a fast one" when eBay makes sure there is a refund?  Why would any seller waste their time, knowing they cannot keep the funds?  Why would a seller want to blow his/her track record over 1 sale - especially one like mine that was a lousy $20?

[gloryglorygifts]

Well, good luck to you in your future endeavors. 

[pjcdn2005]

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@valymurph_0 wrote:

sounds like living in Canada makes ebay a very challenging side gig. Between the bank garbage and the shipping costs it seems like a nightmare. 

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I have been  selling on eBay from Canada for years and based on my own experiences, from reading the boards and talking to other sellers, I know that eBay can be challenging regardless where you live.  Some of the challenges are different as many of the standards to tend to be based on the services available in the US. But regardless of where we live, we all have to figure out a way to work within the system and whether or not it’s worthwhile to sell here.

[gloryglorygifts]

So how do you prove income from sales, if that is your only income? Do they take bank statements with the deposits made from ebay as proof? 

[doc-holmes]

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@gurlcat wrote:

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@doc-holmes wrote:

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To be fair, Americans expect tracking, Canadians don't. 

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 So if you buy something from me, I could just keep telling you I shipped it, and you would take my word for it indefinitely?  And the same goes for all Canadians?  

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Well, no. The seller would mark it as shipped and I'd wait until the last estimated shipping date has passed. Canadians, especially those selling sports cards, don't use tracking unless it's an expensive item. Someone will only pay $30 for a card worth $30. If shipping with tracking is say, $15, that's half the value going to Canada Post, not me. So yes, that goes for most Canadians. 

[powell-memorabilia]

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@sakic92710 wrote:

How can they "pull a fast one" when eBay makes sure there is a refund?  Why would any seller waste their time, knowing they cannot keep the funds?  Why would a seller want to blow his/her track record over 1 sale - especially one like mine that was a lousy $20?

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Some sellers bank on buyers not caring about small dollar purchases.  Heck, you see it here on these boards - buyers complaining about a purchase and wondering if there is anything that can be done about it, and using the low purchase price as one reason to not spend too much time on a dispute with a difficult seller.

[farmalljr]

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@sakic92710 wrote:

How can they "pull a fast one" when eBay makes sure there is a refund?  Why would any seller waste their time, knowing they cannot keep the funds?  Why would a seller want to blow his/her track record over 1 sale - especially one like mine that was a lousy $20?

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Because not everyone cares about their selling account.  A long time seller, may get in a jam, make a bad decision for fast money, and have every intention of closing those accounts tied to eBay. There are lots of reasons a seller MAY do something bad, even if they have been here a long time.  It's happened before, and it will happen in the future. Not everyone makes good decisions, or all the time. 

Why would a seller, who should be familiar with the rules,  risk having to refund an order because they decided to offer something for sale without tracking? Not everyone takes the right road. People make mistakes. Nothing is perfect here. 

There are rules for buying and selling here. All of us are bound to them. Just because someone gets around something for a while, doesn't mean it won't eventually catch up to them. Gotta look out for yourself, because no one else probably will. The first wall of protection of an INAD is tracking. Without it you have given up your basic defense as a seller. Anyone with bad intentions, or anyone being truthful of not receiving your item, will get a refund, every single time they file a case.