The eBay Community

Closed a return! Trying to reopen to change description, unable to return it now?

I bought an HP laptop for college. The item was reported as delivered on April 15 (a Friday). Although my rental office is the one that collects the packages, the person working there said they were closed on Friday.A couple of months ago, my package...

Asking me to select Allstate coverage when only putting the item in my cart, not buying it...Scary!

The Allstate purchase protection insurance coverage pop-up that appears after clicking "Add to Cart", seems like another negative buyer's experience. It caused me confusion and gave me impression of an automatic checkout process, leading me to actual...

Checks

Hello, I just put up my very first listing and got a message from a guy saying that he was interested in buying my item. He asked if I accepted cashier or certified checks as a form of payment. He also asked for my name and mailing address and to tex...

Seller Incentive for Shorter Shipping Time

I notice that eBay wants me to shorten shipping time - is there any financial incentive to do this?

Pope's furneral

Just watched the Pope's funeral and everyone (even the cameramen) in the dignitaries section was wearing black, except one man who was wearing a bright blue blazer. Hair color is multi. What is the meaning of this?

Seller hub not showing totals selling

Been over a week with 0.00 showing in seller selling on seller hub page - with bids or reserve met4with bids or reserve met (amount)$0.00

Ebay Authentication Guarantee -- Doesn't protect seller

So what is the point of going through the authentication process if the buyer can still claim that the item is not as described? Sold an expensive 14k YG necklace, passed inspection, delivered to buyer. About a week later buyer was granted a return f...

Bring Back "Feedback Left" in "Purchases" page

This is my philosophy. When I sell an item and the buyer pays, I always leave positive feedback right away. Conversely, as a buyer, I don't leave positive feedback for the seller until after he/she leaves positive FB for me. I don't understand seller...