02-22-2022 03:21 PM
Hi. I received one negative feedback quite awhile back; can't even remember exactly when. After a full 12-months have passed, is it automatically removed by eBay? It's the only one I've ever received, so am not sure how it works. Thanks!
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02-22-2022 03:23 PM
They won't remove it - it will always be there. After 12 months, it rolls off your percentage calc.
02-22-2022 03:23 PM
They won't remove it - it will always be there. After 12 months, it rolls off your percentage calc.
02-22-2022 03:30 PM
The feedback won't be removed.
But after a year, it won't count against your feedback%.
02-22-2022 03:38 PM
After a full 12 months the feedback percentage will be 100%, providing another neg is not received in the meantime.
The neg will never be removed, but potential buyers won't know it's there unless they are scrolling through your feedback pages, and I don't think many buyers do that, especially if the seller has 100% feedback.
02-22-2022 03:52 PM
the negative review they left was pretty cringe and gave no context so I wouldn’t worry about it. Plus I also have 1 negative review but I’m fine.
02-22-2022 04:31 PM
Thank you everyone!! I really appreciate the responses and clarification.
02-22-2022 05:53 PM
Actually, after 12 months, the negative is not viewable (as in it drops off). @andys_must_have_collectibles
You can't please everyone, and some people are unreasonable. There are some who worry about having 100% positive feedback, but it's not as important as some think. You still want very GOOD feedback, avoiding the negatives as much as possible. But after a year, a negative will drop off (from the day you receive it). It will then no longer show in your feedback.
02-22-2022 07:02 PM - edited 02-22-2022 07:02 PM
@farmalljr wrote:Actually, after 12 months, the negative is not viewable (as in it drops off). @andys_must_have_collectibles
They absolutely ARE still viewable. As another poster mentioned though, you'd have to scroll through old FB to see it. I just found one of mine on my page 15 of FB (at 200 per page), from like 4 years ago & it's still there in all it's glory "this sweater is ichey" for a 100% wool sweater. That one still PO's me b/c duh, it was a wool sweater, of course it's "ichey".
I logged out too & then looked at my own FB & yup, still there in all it's glory. They all are. BUT, it is not that easy to find them since you have to scroll through everything & go to old, old page numbers if a seller has been active for a long time, like I have. So, it shouldn't be a big issue for OP, but they are absolutely ALL still there & viewable.