The eBay Community

Resolved! International Fee Charged when shipped to a US address

I sold a low-cost item and needed to drill down into the order details to understand the additional charge for the international fee. This explains the reason for the charge.The buyer is registered in Austria, yet the item is being shipped to Ohio. H...

Coming & already here: a tariff surcharge

Yes, companies are putting the burden directly on consumers.US companies are adding tariff surcharges to bills due to trade tensions.Key takeawaysIn response to ongoing trade tensions, several US companies are now adding tariff surcharges to customer...

Resolved! There is no way to contact a live eBay customer service via phone

There is no way to contact a live eBay customer service via phone

Inconsistent eBay decisions!

Inconsistent eBay decisions!Two cases where my item was lost by USPS.I have Tracking showing both items stalled in USPS.One case ruled in Buyers favor.Other case ruled in my favor.No way to contact live Customer Service Rep.No way to file for insuran...

Untangle This

I receive less than I should in my payout — didn't match my "total earnings " (after fees and ads are deducted). I asked why. Here's what they have to say: Thank you for reaching out to eBay Customer Service. I understand that you have received less...

I sold preorder items that were within policy, then they got delayed for 3+ months...

I don't know how to handle this. There was a set date on the website of when they'll arrive which was within 30 days of sale. Then on release day the ETA was delayed for over 3 months. No explanation, maybe it was tariff related, I don't know. Anyway...

Strange what's happening to my sales: No sales in weeks

Going on 3 weeks and no sales. Scant if no views & watches. Not that watches matter. But I have yet to go without a sale on auctions or BIN this year, except the beginning of July. What happened?

Request for Reinstatement of Suspended Account

Dear ebay Support Team,I hope this message finds you well. I recently discovered that my account has been suspended, and I am unsure of the reason behind this action. I would like to clarify that I have always tried to follow the platform’s rules and...