Multiple orders from same customer...ship together?

[muchmerch]

I have a brand new ebayer (joined yesterday) that purchased 6 items from me.

They were all purchased and paid for separately.

All are going to the same address.

Shipping is 'free' (yeah, right)

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If I DO ship them all separately, what is the advantage?  Obviously shipping cost is the disadvantage....

Or does it not matter as far as shipping TO the customer?  I can't think of a scenario where it would matter if I shipped them together or separately...

Thanks!

[best_vintage_photos]

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@muchmerch wrote:

I have a brand new ebayer (joined yesterday) that purchased 6 items from me.

They were all purchased and paid for separately.

All are going to the same address.

Shipping is 'free' (yeah, right)

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If I DO ship them all separately, what is the advantage?  Obviously shipping cost is the disadvantage....

Or does it not matter as far as shipping TO the customer?

Thanks!

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Yes, if the items are small enough you can pack them altogether in one package. I do that quite often myself.

[galfam]

ship them together and add the same tracking number to each item when you mark it as shipped they will all show up as delv. 

[muchmerch]

okay, here is my plan:

Shipping them all together via Priority (some of the orders requested Priority, some standard first class parcel, so that shouldn't be a bone of contention).  The total of all orders is just over $300 so I am using signature confirmation just to be safe.

Sound like a plan?

I realize the customer has to return each item separately if they have an issue with the items (stupid pointless rule) but I wanted to make sure I wasn't opening myself up to some nonsense by shipping everything together.

Thanks!

[ittybitnot]

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If you ship together and the buyer should claim an item or two are "missing", it will be a SNAD complaint.  There is no seller protection for "significantly not as described" and you might be on the hook for the total payment.   Read up on this. 

[sam9876]

Signature Confirmation is a complete waste of money.

[goodluckselling]

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@muchmerch wrote:

okay, here is my plan:

Shipping them all together via Priority (some of the orders requested Priority, some standard first class parcel, so that shouldn't be a bone of contention).  The total of all orders is just over $300 so I am using signature confirmation just to be safe.

Sound like a plan?

I realize the customer has to return each item separately if they have an issue with the items (stupid pointless rule) but I wanted to make sure I wasn't opening myself up to some nonsense by shipping everything together.

Thanks!

---

You are diong it correctly. 

 You will find as you continue to sell that buyers will buy many items (lets just say 4 items) in the same transaction and perhaps only want to return one item for whatever reason and if you could not separate items in a multi item transaction then the buyer would need to return everything in the transaction regardless if they only wanted to return one of four items.

In your instance where they have several transactions it is still possible for them to use one return label for whatever items they want to return, since each item has a unique transaction number.  It would take some communications on your part to explain the process but it is possible.

Good Job and Good Luck Selling!

Good Luck Selling

[muchmerch]

GREAT, i'm running into THIS now when trying to associate the tracking number with multiple orders:

This tracking number is already associated with another active shipment.

ANOTHER HOUR OF WASTED TIME ON THE PHONE WITH EBAY IM SURE.

[best_vintage_photos]

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@muchmerch wrote:

GREAT, i'm running into THIS now when trying to associate the tracking number with multiple orders:

This tracking number is already associated with another active shipment.

ANOTHER HOUR OF WASTED TIME ON THE PHONE WITH EBAY IM SURE.

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At first you need to combine all items into one single eBay order - so they are all grouped together as far as eBay is concerned.

[tev4all]

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@muchmerch wrote:

I have a brand new ebayer (joined yesterday) that purchased 6 items from me.

They were all purchased and paid for separately.

All are going to the same address.

Shipping is 'free' (yeah, right)

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If I DO ship them all separately, what is the advantage?  Obviously shipping cost is the disadvantage....

Or does it not matter as far as shipping TO the customer?  I can't think of a scenario where it would matter if I shipped them together or separately...

Thanks!

---

  I'm presumming,  you have factored in the FS cost into each item price. Since these items were purchased seperately, you should ship each individually, IT is  your best bet to avoid an INR

   While shipping all in one shipment may mean you save some money up front the potential monetary and item lost could be significant in the long run. 

[a_c_green]

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@best_vintage_photos wrote:

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@muchmerch wrote:

GREAT, i'm running into THIS now when trying to associate the tracking number with multiple orders:

This tracking number is already associated with another active shipment.

ANOTHER HOUR OF WASTED TIME ON THE PHONE WITH EBAY IM SURE.

---

At first you need to combine all items into one single eBay order - so they are all grouped together as far as eBay is concerned.

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That's weird. I've never had to do anything like that when uploading the tracking numbers to additional items in a combined shipment. 

To the OP: did you print your shipping label on-line through eBay/PayPal, or did you buy it over the counter at the post office? If the latter, perhaps you cannot add a tracking number to a second shipped item once it's had an Acceptance scan and is now seen as in the possession of the carrier. I do combined shipments all the time, print my own label, add the tracking number to the additional items in that shipment, and have never encountered that particular error message before.

Incidentally, you don't need Signature Confirmation on a sale of less than $750; Delivery Confirmation is sufficient. You only need SC on sales above $750, where it is required by eBay/PayPal in order to maintain your seller protection against an Item Not Received dispute.

[d-k_treasures]

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@muchmerch wrote:

I have a brand new ebayer (joined yesterday) that purchased 6 items from me.

They were all purchased and paid for separately.

All are going to the same address.

Shipping is 'free' (yeah, right)

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If I DO ship them all separately, what is the advantage?  Obviously shipping cost is the disadvantage....

Or does it not matter as far as shipping TO the customer?  I can't think of a scenario where it would matter if I shipped them together or separately...

Thanks!

---

You can thank ebay for forcing IPR on these items, so that they get credit for 6 sales thru paypal instead of 1.

[best_vintage_photos]

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@tev4all wrote:

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@muchmerch wrote:

I have a brand new ebayer (joined yesterday) that purchased 6 items from me.

They were all purchased and paid for separately.

All are going to the same address.

Shipping is 'free' (yeah, right)

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If I DO ship them all separately, what is the advantage?  Obviously shipping cost is the disadvantage....

Or does it not matter as far as shipping TO the customer?  I can't think of a scenario where it would matter if I shipped them together or separately...

Thanks!

---

  I'm presumming,  you have factored in the FS cost into each item price. Since these items were purchased seperately, you should ship each individually, IT is  your best bet to avoid an INR

   While shipping all in one shipment may mean you save some money up front the potential monetary and item lost could be significant in the long run. 

---

An INR would never work for a buyer because even if all items are packed together they each have a tracking number assigned and uploaded to eBay. The tracking number is simply the very same number for each item because they are all in one package. The seller should be protected from an INR in this case.

[missjen831]

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@best_vintage_photos wrote:

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@tev4all wrote:

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@muchmerch wrote:

I have a brand new ebayer (joined yesterday) that purchased 6 items from me.

They were all purchased and paid for separately.

All are going to the same address.

Shipping is 'free' (yeah, right)

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If I DO ship them all separately, what is the advantage?  Obviously shipping cost is the disadvantage....

Or does it not matter as far as shipping TO the customer?  I can't think of a scenario where it would matter if I shipped them together or separately...

Thanks!

---

  I'm presumming,  you have factored in the FS cost into each item price. Since these items were purchased seperately, you should ship each individually, IT is  your best bet to avoid an INR

   While shipping all in one shipment may mean you save some money up front the potential monetary and item lost could be significant in the long run. 

---

An INR would never work for a buyer because even if all items are packed together they each have a tracking number assigned and uploaded to eBay. The tracking number is simply the very same number for each item because they are all in one package. The seller should be protected from an INR in this case.

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It’s 6 separate transactions so OP would need 6 different tracking numbers since the order wasn’t properly combined. He can’t upload the same tracking number to each individual purchase. 

[best_vintage_photos]

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@missjen831 wrote:

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@best_vintage_photos wrote:

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@tev4all wrote:

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@muchmerch wrote:

I have a brand new ebayer (joined yesterday) that purchased 6 items from me.

They were all purchased and paid for separately.

All are going to the same address.

Shipping is 'free' (yeah, right)

Is there any potential pitfalls to shipping these all together?  I.e., INR scams, etc.?  Ebay protections?  

If I DO ship them all separately, what is the advantage?  Obviously shipping cost is the disadvantage....

Or does it not matter as far as shipping TO the customer?  I can't think of a scenario where it would matter if I shipped them together or separately...

Thanks!

---

  I'm presumming,  you have factored in the FS cost into each item price. Since these items were purchased seperately, you should ship each individually, IT is  your best bet to avoid an INR

   While shipping all in one shipment may mean you save some money up front the potential monetary and item lost could be significant in the long run. 

---

An INR would never work for a buyer because even if all items are packed together they each have a tracking number assigned and uploaded to eBay. The tracking number is simply the very same number for each item because they are all in one package. The seller should be protected from an INR in this case.

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It’s 6 separate transactions so OP would need 6 different tracking numbers since the order wasn’t properly combined. He can’t upload the same tracking number to each individual purchase. 

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Right on.

To OP: Be sure to properly combine your order next time. If someone is buying more than one item from you, send them a message asking them to wait for your invoice that will combine all items into a single purchase. Everything will be grouped together, totaled up for you and you would be able to use one single tracking number for each of the items purchased.