Mobile app messed up

[luckyladydi]

This a.m. I checked my items on my iPad and it seems that no where in the listings does it have my name or feedback rating. I then went to eBay.com and all ok. I only have two items listed at very good prices as for personal reasons I am downsizing and need to take a hiatus at this time. Is anyone else having this problem with their mobile apps?

[castlemagicmemories]

The app can be problematic.

If you have a computer, you might try that.

[luckyladydi]

Thank you for your reply, and yes I do have a computer which is ebay.com and all is okay there. But what I am trying to say is that buyers who use a mobile app and view my items will not see my username or feedback rating according to what I saw on my iPad app this a.m. Was just wondering if anyone else using their iPads or phones are seeing this with their items assuming that buyers using their phones or iPads might not be. Thx.

[dhbookds · Accepted solution]

You mght post on mobile app board and get more answers from those who use it.

Go up top and click on discussions......there are 2 boards on apps, about 1/2 down.

[luckyladydi]

Thank you so much!!!

[drdemento.stewsr]

I just got a new iPad and was forced to “upgrade” to the new mobile app. What a joke. The formats for listings, followings, etc. are very user unfriendly. Someone needs to inform eBay they need to continue to support the old version. It worked very well. Progress?????

[wizpan]

there is often a delay or error in the status of items on the app. long term issue but generally not a problem