11-13-2019 07:05 AM
On going for 6 months e bay says its with their technical department.The only way I can see if I have a message from a buyer via e bay is to look through the items I have for sale and then see that I have a message BUT I can see who it is from but NO message so ask it to be resent then I can see it.I do not get an e mail to say I have messages.This problem is now over 6 months old and I have spoken to many people from e bay and "It is being looked at " and I am not the only one
11-13-2019 07:25 AM
Are you on mobile or a pc?
you don't get notifications on the bell? they do only come once so if they are clicked on, it doesn't show up again...at least on a pc.......
If I click on My ebay there is a link to messages there at the bottom (at least for me).
11-13-2019 11:43 AM
Have you checked your site preferences to make sure there isn't something turned off that you want on or the other way around?
11-13-2019 12:05 PM
You don't see an indication under Message on your My eBay Summary page or Sellers Hub Overview?