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Markdown Sale Promotions NOT Working :-/

I started having this issue a few days ago and cannot figure it out. Adding items to a Markdown Sale promotion does not put them on sale. Removing items from a Markdown Sale promotion does not remove the sale price from the listing. I have made changes to these items (adding removing) for several days now and the changes are still not reflected on the listing.

 

What is going on?!? Is this related to the recent update that changed how promoted ads are shown? Very confused and frustrated with eBay right now...

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Markdown Sale Promotions NOT Working :-/


@tomsqualitygoods wrote:

I started having this issue a few days ago and cannot figure it out. Adding items to a Markdown Sale promotion does not put them on sale. Removing items from a Markdown Sale promotion does not remove the sale price from the listing. I have made changes to these items (adding removing) for several days now and the changes are still not reflected on the listing.

 

What is going on?!? Is this related to the recent update that changed how promoted ads are shown? Very confused and frustrated with eBay right now...


I was having problems with the markdown manager yesterday and went to the "Technical Issues" board, they have others having the same problem. 

 

I was trying to put a 10% sale on all my items. It looked like I set it all up right, but then it kept saying "pending" even though I said "start now". Then after 10 minutes or so it would say "processing" and be stuck there and would show zero items. I did it two times.

 

Then I remembered someone telling me to do a bulk edit (if you only have a few items you can just revise those). Edit your items (or revise if single), you don't have to change anything and then save. I'm not sure what this does, but sometimes it fixes the glitch.

 

Any way 3rd time (after the bulk edit, not sure if that was it or it was actually looked at because I posted to the tech board) it finally worked, it just took a little longer than usual. Something must be wrong with it, but you may want to post on the tech board.

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Markdown Sale Promotions NOT Working :-/

We've seen some serious glitches lately with markdown sales as well.  Sometimes it is just major delays in start and end times and then over the weekend we had one sale that was supposed to run from Friday until 11:30 PM Pacific Monday, but eBay kept randomly ended it after only a few hours.

 

I brought up the topic in the weekly chat last week and then started a topic here in the Selling section to try to follow up on it and get other sellers to provide examples of issue they were having, but the moderators shuffled it over to the Technical Issues section instead, so it hasn't gotten much visibility.  

 

https://community.ebay.com/t5/Technical-Issues/Promotion-Manager-Markdown-Sale-Delays-Follow-Up-To-W...

 

I wish I had something more helpful to tell you, but know you are not alone, it has been reported to eBay and supposedly they are working on it.

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