eBay

12345jamesstamps · ‎09-10-2023

I did a best offer on an item and it got decline...today...but

But I did get an eBay email immediately "we've saved your selected payment method" for Best Offer & Auctions!"

Last week I won auctions and got to pay them in 2 days for 2 different auctions.

I guess now I am also one of those who win an auction or do a best offer that is accepted it will be immediately paid using my one credit card(I have 5 credit cards on file I use.)

I use different credit cards for payments...guess that's over. I thought I was one of the lucky ones.

Now I'm in this...guess I will be careful with auctions from now on. The retractions of other bidders is what can be scary. Not thinking I win but I might win with retractions from bidders. Combined shipping looks like a problem with I win more than 1 auction in a day.

I know, a lot of people are complaining...I thought I would put my 2 cents in also.

I sure do wish they wouldn't have done this.

It seems its only domestic for now:

I had someone ask for a combined international shipping total...it sat and they never paid...my items sat unlisted for 4 days until I cancelled the transaction.

As a buyer and a seller I see a lot less buyers buying and bidding on auctions.

mam98031 · ‎09-13-2023

@ed8108 wrote:
A future new revenue stream ?

Could auto pay be the first step leading to charging a small buyers premium or processing fee sometime in the future ?

WHAT? Isn't this the basic purpose of this site. People come here searching for something they want or need to purchase. Find it, purchase it and pay for it.

Now auctions are very different from Fixed price listings.

Buyers here are spoiled in many ways, especially when they purchase something and then take days to pay or never pay. Most sites require payment at the time of purchase. But somehow here it seems wrong for some buyers. I think that is interesting.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

lacemaker3 · ‎09-13-2023

@12345jamesstamps,

If you go to the Payments page in your My eBay > Account, can you edit or remove the default payment method on this page?

https://ppcapp.ebay.com/myppc/wallet/list?open=true

I don't know if this will work or not, but if it's possible, then this should be how you can do it. (I don't have any payment methods there, so I can't test this myself.)

You may be able to remove all your cards on that page, and that way, you would be prompted to enter a payment method each time you place an offer, so that would be one way that you would be able to choose your payment method for each purchase, Unfortunately, this would be a massive inconvenience, but if nothing else, you could choose your payment method.

mam98031 · ‎09-13-2023

Is there a place on Ebay to get to same place as the link you provided @lacemaker3 ?

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

luckythewinner · ‎09-13-2023

@12345jamesstamps wrote:
I guess now I am also one of those who win an auction or do a best offer that is accepted it will be immediately paid using my one credit card

I would assume that if there is an account setting that allows a buyer to specify or change his automatic payment method, it will only be available to those who are opted into the program.

I would start to make an offer on another item, and see if eBay offers you an opportunity to change the automatic payment method.

eBay lets seller change the payment method for shipping labels in this manner.

campanaelia · ‎09-13-2023

The exemption list does not work for Auto-pay, it also doesn't work for the UPI assistant cancellations.

I have first hand experience trying it for both. I actually can't figure out what the exemption list is good for.

“Power is in tearing human minds to pieces and putting them together again in new shapes of your own choosing.” ― George Orwell

dbfolks166mt · ‎09-13-2023

This is one of those "be careful what you wish for situations". Sellers have complained for YEARS about non-payers so eBay put out a solution. This has two pieces and involves the seller having the option turned on in their account settings as well as the buyer being in a pool of users that must provide the payment method. How they figured out who to put in that pool is anybody's guess and I am not sure the buyer has the option to turn it off.

As a seller I was unilaterally opted into the seller pilot pool but have since turned off the option as I do not have a lot of non-payers and I would much rather deal with the occasional non-payer than with a seller that either requests to cancel the order or waits till they have the item and simply open a return request. Frankly I don't see a lot of difference between the new feature on the auctions and best offers when compared to BIN/IPR.

mam98031 · ‎09-13-2023

@campanaelia wrote:
The exemption list does not work for Auto-pay, it also doesn't work for the UPI assistant cancellations.
I have first hand experience trying it for both. I actually can't figure out what the exemption list is good for.

That is an interesting and very important observation. I'm going to tag your post so we can try to get more information about this.

kyle@ebay

elizabeth@ebay

devon@ebay

Is the buyer exemption list in the Buyer Requirements not working for both the auto payment of transactions and for the automated assistant for cancellations due to non payment?

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

lacemaker3 · ‎09-14-2023

@mam98031 wrote:
@lacemaker3 wrote:
@12345jamesstamps,

If you go to the Payments page in your My eBay > Account, can you edit or remove the default payment method on this page?
https://ppcapp.ebay.com/myppc/wallet/list?open=true

I don't know if this will work or not, but if it's possible, then this should be how you can do it. (I don't have any payment methods there, so I can't test this myself.)

You may be able to remove all your cards on that page, and that way, you would be prompted to enter a payment method each time you place an offer, so that would be one way that you would be able to choose your payment method for each purchase, Unfortunately, this would be a massive inconvenience, but if nothing else, you could choose your payment method.

Is there a place on Ebay to get to same place as the link you provided @lacemaker3 ?

@mam98031

The link is on the eBay.com domain, and the screenshot shows that it is on the My eBay page.

To get there without the link, go to My eBay, click the Accounts tab, which takes you to this page:

Then click on Payments underneath Payment information.

That account is not registered in Managed Payments, so any payment methods there are for buying, not for selling.

kyle@ebay, elizabeth@ebay, devon@ebay,

Can you confirm that this is the eBay Wallet for a buyer's payment methods?

Can a buyer edit or delete their "Preferred payment method" on that page? If not, how can a buyer do that?

lonebuck-books · ‎09-14-2023

Gotta love all the gnashing of teeth over this. For years (decades) sellers have complained about non-paying bidders and best offers. Now eBay decides to do something about it and make buyers put up or shut up and sellers complain.

Name one other site where you can commit to buy something without immediately paying for that item. eBay has been the only site that allows this. That is changing and IMO that is a very good thing. I do agree that eBay should have been much more up front about how this was being done and also the idea that they randomly pick a card you have on file is bad and should be fixed, but the idea of making bidders put up a payment method prior to bidding or making an offer is a very good thing. Once they get the bugs worked out, I personally would like to see it mandatory for all sellers and buyers. No opt in or opt out. Honestly, I think the only reason why bids/offers are down for some is because it is optional. Remove the option and bids/offers will come back more evenly. If you make an offer or bid, plan on paying immediately or don't offer or bid.

eburtonlab · ‎09-14-2023

Can a buyer edit or delete their "Preferred payment method" on that page? If not, how can a buyer do that?

That seems to be how it works for me.

devon@ebay · ‎09-14-2023

@lacemaker3 wrote:

@mam98031 wrote:

@lacemaker3 wrote:

@12345jamesstamps,

If you go to the Payments page in your My eBay > Account, can you edit or remove the default payment method on this page?

https://ppcapp.ebay.com/myppc/wallet/list?open=true

I don't know if this will work or not, but if it's possible, then this should be how you can do it. (I don't have any payment methods there, so I can't test this myself.)

You may be able to remove all your cards on that page, and that way, you would be prompted to enter a payment method each time you place an offer, so that would be one way that you would be able to choose your payment method for each purchase, Unfortunately, this would be a massive inconvenience, but if nothing else, you could choose your payment method.

Is there a place on Ebay to get to same place as the link you provided @lacemaker3 ?

@mam98031

The link is on the eBay.com domain, and the screenshot shows that it is on the My eBay page.

To get there without the link, go to My eBay, click the Accounts tab, which takes you to this page:

Then click on Payments underneath Payment information.

That account is not registered in Managed Payments, so any payment methods there are for buying, not for selling.

kyle@ebay, elizabeth@ebay, devon@ebay,

Can you confirm that this is the eBay Wallet for a buyer's payment methods?

Can a buyer edit or delete their "Preferred payment method" on that page? If not, how can a buyer do that?

Hey @lacemaker3! I can confirm that is where a buyer would update their payment information as well as preferred payment method.

Devon,

elizabeth@ebay · ‎09-14-2023

@mam98031 wrote:

@campanaelia wrote:

The exemption list does not work for Auto-pay, it also doesn't work for the UPI assistant cancellations.

I have first hand experience trying it for both. I actually can't figure out what the exemption list is good for.

That is an interesting and very important observation. I'm going to tag your post so we can try to get more information about this.

kyle@ebay

elizabeth@ebay

devon@ebay

Is the buyer exemption list in the Buyer Requirements not working for both the auto payment of transactions and for the automated assistant for cancellations due to non payment?

Hi @mam98031. Auto Pay and UPI Assistant are two separate features and are not impacted by the buyer exemption list.

Elizabeth,

ukdomainshop · ‎09-14-2023

If everyone in the world had one bank account and one method of payment this would be great, but they don't.

As a regular buyer of higher value items I use numerous payment methods and don't need to have those methods tied up waiting to see if a seller accepts/declines/ignores my offer. I also use PayPal pay in 3 and paypal credit, both are now not even an option! I haven't made offers on 3 items this week because of this and those items are still sat on ebay unsold.

As a seller, the amount of negotiations I've been doing recently via messages rather than the offer system also tells me that my buyers are in the same boat and are sidestepping the issue. How many just walked away because it's too much hassle , I have no idea.

As per the post above, this doesn't appear to just be just a seller setting. Buyers are also being forced into this with no option to opt out.

Non paying bidders are a pain and absolutely should be put into this type of measure. Putting obstacles in the way of all buyers, limiting the ways that they can pay and treating everyone as a potential non payer is a cack-handed and wrong way of achieving what's needed.

roadking5555 · ‎09-14-2023

I agree 100% with ukdomainshop. We have a system that already limits non paying buyers (2 strikes in 12 months) why not apply this auto pay to those buyers?

As a seller and buyer, I understand the intent of auto pay, but I do not think it was well thought out.

As a buyer, if I delete my preferred method of payment will I be able to leave it blank until the next auction win or BIN or offer and then select method to pay? If the answer is yes, what about my auto pay on ebay shipping labels that I currently use paypal?

I am not against the intent of Auto Pay, My biggest problem with this whole thing is no one was notified! this is typical, just shove it in there and let the buyer and sellers figure it out. Not a good business model.

As a seller I learned about this in July on these boards,

roadking5555 · ‎09-14-2023

@eburtonlab

The screenshot you posted is what I see on my payment options page. so....If i delete that selection ( I currently have paypal selected as preferred), will that allow me to select an alternative preferred payment prior to my next auction win or offer?