Main Photo on listing problems.

[mat.ra6]

Seller here. My main listing photo is the proper size. Enlarges when you hover over it. When you click on it, is shrinks to 1/5th its size. What is going On? If I move any other pictures to the main photo, they also shrink when clicked on.

[ebooksdiva]

It’s just eBay’s crazy formatting.

[mcdougle4248]

@mat.ra6 

You are not alone.  You may be interested in a thread on the Technical Issues board here:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/Unable-to-see-full-resolution-of-my-images... 

[mat.ra6]

Guess I am not alone. Thanks for the thread, very helpful!

[mcdougle4248]

@mat.ra6 

If you have not done so already, please report the issue to customer service.  The more reports that come into customer service the better chance we will have for eBay to take action.

[carmelmound]

Same here for days now, cannot really buy or sell anything if you can’t see a decent image of product. If you make a new listing just add two of the main image, the second one should enlarge.

This happened a few years ago and everything comes to a selling standstill. Crazy for a site that sells things to have fuzzy little images of products.

[coolections]

I checked and from here everything is normal.

[seahawk08]

I let CS know and they cut this ticket: SR 1-462382568762

Hopefully it's fixed soon.