MC011 help

[daiki.japan]

I inquired after it was restricted and asked for an invoice from support.
I responded that it doesn't exist because the item was disposed of my personal belongings.
Is support satisfied with this response?

>>Documentation showing that I recently purchased an item listed on eBay. Documentation to verify the item would include a manufacturer's invoice or receipt. Unfortunately, we cannot accept photos of the item to satisfy this requirement. (Note: This documentation must include supplier information, items purchased, quantity purchased, unit price, and payment information)

[stainlessenginecovers]

No; that will never be ok. You are selling over 1000 items many pushing $20,000 so the 'it's my personal stuff' is NEVER going to be believed. 

[bdmh-enterprises]

I'm sorry, but I have a hard time believing that someone selling that many name brand bags and clothes is simply "disposing of personal belongings" and I suspect eBay will be even more skeptical. If you can't prove they came from a legitimate source, be prepared to have them removed and your account restricted.

[klhmdg]

You will need to show invoices / receipts for the items that eBay asks for.

Without these documents you will most likely be restricted and not allowed to sell here anymore.

[daiki.japan]

Since that's the truth, there's no way to prepare it. That's why they're putting it up for auction instead of at list price. Do Americans only have doubts in their minds?

[albertabrightalberta]

Since you haven't given us a lot of information to work with, I have no idea what category of items are being questioned. I see that you have sold some Louis Vuitton and Coach items, brands and items that are highly faked. 

So in the event that it's items from the handbags/accessories categories that are being questioned, I'll offer a generic piece of information that has been seen over the last several years, info that might help you and other Japanese sellers. 

Although I know Japan has (or in the past HAD) strict anti-counterfeit laws and also in the past, one was hard-pressed to find Japanese sellers with fakes, in the last decade, things have changed. 

In the early days of ebay, Japanese sellers in the "shoes/purses/accessories" category focused more on high end luxury brands - Louis Vuitton, Chanel, Hermes, etc. - and AFAIK, they seemed to be fairly accurate in verifying authenticity of those brands.

At the time, they didn't list too many mid-range items such as Coach, something that changed in the last decade. And it appears that they don't have "authenticators" to know Coach well enough to confirm authenticity. 

I'd say that a conservative estimate of the number of fake Coach items I've seen and reported in the last decade had been in the several thousands!  (And in fact, I've stopped reporting Japanese sellers' fakes because it's like playing whack-a-mole -- one listing is removed and 2 other sellers relist it following the removals.)

The fakes include MANY counterfeit "vintage" items as well as a plethora of more recent styles of bags, wallets, keychains and other accessories. Where they're sourcing so many "NWT" items and Korean-made fake bags, I don't know. 

What I do know is that buying Coach from a Japanese seller can be a 50-50 risk if the buyer doesn't do their homework ahead of time and/or know the brand/item that they're buying. 

If this is the category of items you were selling and from which you're restricted, I hope my info will help and if there's a consortium of Japanese sellers who work together, maybe you can share what you've learned, encourage them to verify authenticity BEFORE they list and sell items and perhaps, improve my opinion of buying the brand from Japanese sellers. 

(And in case you consider my opinions to be discriminatory against Japanese sellers, that isn't what's going on here. I've made some great purchases and gotten great deals from sellers in that country but I know what I'm buying, know how to authenticate them and I don't put blind trust in anyone or in sellers from any country.) 

[12345jamesstamps]

'personal belongings'...eBay request receipts of items sold...Most sellers will have receipts of high end items.

Too many of the same items in the same category will do this.

Canceling a buyer's purchase(s) probably got you notice as well by eBay.

Never cancel a sale...not sure how many cancels you did in a year.

[daiki.japan]

Authenticity assessment is stricter in Japan than in the US. First of all, fakes are immediately weeded out. I buy from reputable companies. Also, I've never received feedback that my items are fake. I don't know about China or other Asian countries, but does eBay suspect sellers even if they're just selling personal items and not simply selling for business purposes?

[gone.c-33]

---

@daiki.japan wrote:

Since that's the truth, there's no way to prepare it. That's why they're putting it up for auction instead of at list price. Do Americans only have doubts in their minds?

---

It’s not a strictly American thing to keep the receipts of high priced purchases. Receipts are required for warrantee or insurance claims. Do manufacturers and insurance companies in Japan pay out without proof of purchase?

[albertabrightalberta]

---

@daiki.japan wrote:

Authenticity assessment is stricter in Japan than in the US. First of all, fakes are immediately weeded out. I buy from reputable companies. Also, I've never received feedback that my items are fake. I don't know about China or other Asian countries, but does eBay suspect sellers even if they're just selling personal items and not simply selling for business purposes?

---

As a simple example, do a search of "Vintage Coach 101" on ebay and every one of the listings that come up with 101-XX ("XX" being various numbers) and from Japanese sellers are fake. EVERY SINGLE ONE! 

Never having received feedback alleging a fake doesn't mean every item was authentic. It can mean items were genuine or it can be that the buyers trusted that they didn't get a fake. Not all buyers know to verify authenticity and they may not recognize that they got fakes. 

[daiki.japan]

If it was a fake, customs would have arrested me for trademark infringement, so why haven't I been arrested?

[bonjourami]

"If it was a fake, customs would have arrested me for trademark infringement, so why haven't I been arrested?"

An LV wallet for $15? What could go wrong?

[albertabrightalberta]

---

@daiki.japan wrote:

If it was a fake, customs would have arrested me for trademark infringement, so why haven't I been arrested?

---

Who says customs officials are experts in Louis Vuitton and Coach? And would they even open a $15 item? 

Deflecting blame doesn't become you. 

What I have inferred from your replies to me that I was correct in my guess of the category of your restriction. And it sounds like the restriction is deserved. 

Instead of providing information and receipts, you: 

1. assume authenticity based on lack of customs action

2. claim 1000+ items are your own personal belongings

3. assure that Japan is stricter than the US when it comes to authenticity 

Those who refuse to learn from their mistakes are destined to repeat them. 

Good luck getting the restrictions lifted.

[bdmh-enterprises]

---

@daiki.japan wrote:

Authenticity assessment is stricter in Japan than in the US. First of all, fakes are immediately weeded out. I buy from reputable companies. Also, I've never received feedback that my items are fake. I don't know about China or other Asian countries, but does eBay suspect sellers even if they're just selling personal items and not simply selling for business purposes?

---

These two lines seem contradictory. I will again express my skepticism that one buys a thousand shirts and bags for "personal use". Your tax laws must be incredibly lax to allow you to get away with this.

Also, I would think that "reputable companies" should be able to provide receipts. It's not just a matter of authenticity. eBay wants to make sure they got to you through a normal chain of distribution and that they didn't just "fall off a truck"...

[redstarrobot_vintage_toys]

Seller is listing items off of other websites in Japan and does NOT have the belongings in his/her possession nor do they own them. Glad to see ebay is starting to weed out these sellers and asking for prove of ownership.