mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@wastingtime101 wrote:I definitely subscribe to the way of thinking that store listings are NOT free despite how they're labeled, however that doesn't mean I think the entire rate paid for my store is solely for the listing allotment.
Try to look at it this way: ALL store perks between a Basic and a Premium store are exactly the same except for the number of "free" listings. If you (not sharingtheland - you were just the last poster before my reply - I'm referring a general "you" for anybody who thinks store listings are free and not paid for)... if you believe that store listings are truly "free" then what justification would there be for the big price difference between a Basic and Premium store?
So, yes, I definitely PAY for the "free" store listings with my subscription fee. I also pay for the other benefits of having a store (promotions manager, etc.), but the bulk of my store fee goes to the number of "free" listings.
There are a couple differences, but you are right they are very similar.
https://pages.ebay.com/seller-center/run-your-store/subscriptions-and-fees.html
@ekmadonna wrote:With all due respect please explain to my why if most store owners get the SAME perks with subtle differences in the amount of store shipping coupons only, why someone would pay $3,000 dollars a month for a enterprise store when they could get all the same perks for say $59.95 a month for a PREMIUM store? We no the real reason, because the ENTERPRISE store seller is PAYING for 15, 000 listings. not 1,500. Do you see now that stores PAY for A certain amount of LISTINGS! considering all the perks are pretty much the same for stores.
Humm, I don't remember saying that all stores get the SAME perks. I believe that was another poster. And what they said was Basic and Premium were the same [which there are some differences]. They didn't say anything about the other levels of stores.
But just to venture into the subject the higher the store it is logical to think they have more sales. With more sales comes more savings on the FVFs, increased amount of free listings allotments, promoted listing credits, larger shipping supply coupons, lower listing fees if they go over their free allotment, etc.
You seem to be taking what I said in a different light than intended. I didn't say that the store fee doesn't cover free listings. I simply said that it is NOT the only benefit of having a store and not the only thing that the store fee gives you. There is more to a store benefits beyond the allotment of listings.
@r8ylee wrote:This thread was started from the Technical Issues when listings rolled over 24 hours earlier that some sellers encountered.
The Blue had some replies and the latest posts from sellers who actually made calls to enquire about the
Fixed Price allotments that were taken 24 hours prior end date.
According to the sellers that were affected and who had called in regarding those Fixed Price Allotments taken prior - were told that the 'technical issue' will only be corrected end of August.
https://community.ebay.com/t5/Technical-Issues/Technical-issues/td-p/30087599/page/2
(for your reference)
This is a different issue. It is outlined well in post #10. But that isn't the issue being discussed here.
@Anonymous wrote:
@coffeebean832 wrote:A handful of my fixed price listings created June 18th renewed today- August 17th- even though they should not have renewed until tomorrow the 18th. The countdown clock has them set to renew next month on the correct date- September 18th.
Most of my listings created June 18th show a countdown clock confirming they will renew on the correct date- tomorrow, August 18th.
Is anybody else noticing this?
Can you provide item number examples, @coffeebean832? I'll be happy to look into this with more information.
@Anonymous
This isn't a new problem being reported here. There have been multiple threads on the subject for a couple weeks or more. Here is one that you may find interesting.
@coffeebean832 wrote:I just saw the eBay chat post on August 6th where they said the problem was resolved. I assume Trinton is asking for item numbers because the problem is persisting well past the time they were notified it was fixed.
People are getting two completely different problems confused.
What they are referring to is the problem where some sellers posted new GTCs on July 1st and they renewed on July 31st and then again on August 1st. That problem has been fixed.
But this issue of listings renewing 24+ hours before they should be is a different issue.
@backroomnoir wrote:The solution is to end your listings before the 24 hour mark or they will rollover early and you will be charged. Either through 'free listings" or by insertion fees.
eBay employees will just continue to say the issue has been fixed or deny there ever was an issue.
I honestly think that is because there were two separate problems going on at the same time and it got really confusing so for many it became one problem, when it is actually two completely separate issues.
@Anonymous wrote:
@mam98031 wrote:
@Anonymous wrote:
@coffeebean832 wrote:A handful of my fixed price listings created June 18th renewed today- August 17th- even though they should not have renewed until tomorrow the 18th. The countdown clock has them set to renew next month on the correct date- September 18th.
Most of my listings created June 18th show a countdown clock confirming they will renew on the correct date- tomorrow, August 18th.
Is anybody else noticing this?
Can you provide item number examples, @coffeebean832? I'll be happy to look into this with more information.
@Anonymous
This isn't a new problem being reported here. There have been multiple threads on the subject for a couple weeks or more. Here is one that you may find interesting.
Hi @mam98031, thanks for sharing an example! It looks like that thread is discussing a one-time issue with listings renewing early on the 31st of July. The cause of this issue was identified, will not repeat, and any impacted sellers are receiving credits. If anyone is reporting listings renewing earlier than they should from the 1st of August onward, this would be a different issue that needs to be investigated (as the previous issue was specifically caused by an internal record mistake related to the 31st of July, and would not create relists on any other date).
@Anonymous
This is where I think some of the disconnect and confusion is IMHO. This complaint that listings are renewing 24 hours in advance of their renewal date isn't just for listings that were originally posted on July 1st and then renewed on July 31st, and again on August 1st. That is a separate issue.
There are other threads on this that happened prior to the one I gave you a link to. So maybe I should have gone and looked for one of them. And then you have some that are on this thread that have nothing to do with the July dates. They are renewing in the month of August [not the 1st] 24 hours in advance. Coffee's example was on August 17th.
This one was posted on July 28th.
https://community.ebay.com/t5/Selling/I-m-fed-up-with-GTC/m-p/30075782
And I know there were many other complaints on various threads that weren't started specifically for this problem.
