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Listing are looking different

My listing look different and I called Ebay support and they do not see what I am seeing. The description part of the listing has all the info squeeze against a narrow margin to the right. Also all my listing are showing product identifers that I did not add in addition to item specifics. ebay.jpg

 

Message 1 of 19
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Listing are looking different

I'm using Edge, and your description looks fine.


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

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Message 6 of 19
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18 REPLIES 18

Listing are looking different

Be sure browser is up to date, Clear Cache........if that doesn't work, try a different browser........

Message 2 of 19
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Listing are looking different

I have Firefox that is up to date and cleared cache. It still looks the same.  Sales have slowed since this has happened.

Message 3 of 19
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Listing are looking different

I have Chrome and your listing look normal.  Might be a Firefox problem.

Message 4 of 19
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Listing are looking different

Mines been doing it off and on for the last 2 days, another ebay glitch

Message 5 of 19
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Listing are looking different

I'm using Edge, and your description looks fine.


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 6 of 19
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Listing are looking different

Is it Thursday night over there ? eBay maintenance is done then and gremlins are known to come out to play

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I have been imported from Australia and this is my posting ID
Message 7 of 19
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Listing are looking different

There's another discussion about this here. I haven't seen this happen yet, but a few others have @chpgts.

Message 8 of 19
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Listing are looking different

There have been other complaints about specific pages being off.

I ran into a issue on search within sellers items. Sizing issues.

Mine has resolved, but it appears there is some random, glitchy behavior going on tonight.

Clear cache and give it a little time.

Message 9 of 19
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Listing are looking different

 

@chpgts 

 

I am using firefox as well and your item appears just fine to me.

 

 

 

Screenshot 2021-12-02 at 17-08-40 Calphalon Nonstick 4-pc Cookie Sheet Cooling Rack Bake Set eBay.png

Message 10 of 19
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Listing are looking different

@chpgts 

 

I've been having that problem with descriptions the last couple weeks.

Have a great day.
Message 11 of 19
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Listing are looking different

I switched to Chrome and the listings look normal. I do not understand how some listing has the product identifer added.  They were not there before.

About this product

Product Identifiers
Brand
KitchenAid
GTIN
0024131415984
UPC
0024131415984
eBay Product ID (ePID)
15047408899
Product Key Features
Number of Items in Set
1
Blade Edge
Serrated
Capacity
7 oz
Features
Soft Grip, Dishwasher Safe
Color
Black
Material
Stainless Steel, Metal
Model
KE3510HOBK
Dimensions
Item Weight
7 oz
Message 12 of 19
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Listing are looking different

I called Ebay  and they acted like I was crazy. Ebay just get worse day by day!

Message 13 of 19
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Listing are looking different

Thanks

Message 14 of 19
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Listing are looking different

This started happening to me also the last 2 days, in addition some of my listings that I used the "Sell similar" button are now showing the data from the previous listing.

I have cleared history, cache, done a disc cleanup etc.

I spent an hour on the phone last night & I know they sent a ticket to tech, more people need to contact them because this is definitely an ebay issue, and it's horrible.

I just lost a potential sale because someone said some of my information was different than other places in my listing. I looked at that specific listing, and all the product identifiers there (for a different item of course, manufactured in 2009-2010)

This is just ridiculous. I have over 2,000 listings, no way to know which have been affected, or any of the listings where I used the "sell similar" button now have the wrong data.

Please others contact ebay

Message 15 of 19
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