04-07-2023 08:27 AM
When trying to create a listing template from one of my current listings I keep getting a "Template name is mandatory" error (see photo) after trying a variety of unique names - I don't currently have anywhere near the 50 template maximum, so I know that's not the problem - anybody know what this is about?
04-08-2023 11:13 PM
Are you trying to put in any extra characters [non letters]. Maybe try just putting in ABC and see if it takes it.
04-11-2023 03:11 AM
I tried just x and other simple titles with no luck - I don't use any special characters in my titles
04-11-2023 11:53 AM
Then you need to report this problem to Ebay so they can get it fixed. When you talk with them, they will have to create a ticket number to report the glitch. Make sure you write down that ticket number so that you can call for updates if needed.
I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service.
https://twitter.com/askebay?lang=en
https://www.facebook.com/eBayForBusiness/
If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.
https://www.ebay.com/help/contact_us?id=4002&st=10
For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...