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Listing Template Creation Error

When trying to create a listing template from one of my current listings I keep getting a "Template name is mandatory" error (see photo) after trying a variety of unique names - I don't currently have anywhere near the 50 template maximum, so I know that's not the problem - anybody know what this is about?Template Error.jpg

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Listing Template Creation Error

Are you trying to put in any extra characters [non letters].  Maybe try just putting in ABC and see if it takes it.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 2 of 4
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Listing Template Creation Error

I tried just x and other simple titles with no luck - I don't use any special characters in my titles

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Listing Template Creation Error

Then you need to report this problem to Ebay so they can get it fixed.  When you talk with them, they will have to create a ticket number to report the glitch.  Make sure you write down that ticket number so that you can call for updates if needed.

 

I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/


If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://www.ebay.com/help/contact_us?id=4002&st=10

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

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