Listing Issues

[lb23cavaliersmvp]

Anyone else unable to create a listing? Message says tool not working.

[lb23cavaliersmvp]

Sorry it appears to be limited to when trying to use the sell similar method of creating a new listing.

[gloryglorygifts]

When I use the sell similar, after a time, it just stops copying anything over. I'm having trouble with the photos on the listings not showing up too.  Very frustrating! You may want to address it in the technical issues board too!

[inhawaii]

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@gloryglorygifts wrote:

When I use the sell similar, after a time, it just stops copying anything over. I'm having trouble with the photos on the listings not showing up too.  Very frustrating! You may want to address it in the technical issues board too!

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I've been having this problem also for the past week or two.

I always thought it was me.

I'm using a VERY old computer.

I would re-boot my browser or close a bunch of windows or re-start my computer or just wait it out.

So this is a ebay problem?

[mam98031]

General Post

Has anyone reported this to Ebay and/or the Technical Board?  It sounds like something you need Ebay to help with.

https://community.ebay.com/t5/Report-eBay-Technical-Issues/bd-p/technicalissues-db

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On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home

[tobaccocardyahoo]

Just finished several sell similars without problem.

[mam98031]

Sounds like the issue is not site wide, which often happens.