Selling

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What happened to "the customer is always right"?

Not to be a pollyanna, but seriously, when did the mantra of the customer always being right get replaced with the customer is public enemy number one and should be fought with over every stupid, silly little thing? I know most of our regular posters...

What's the benefit of being a TOP Seller

EB just sent an email that I was in danger of losing my top seller status. And I didn't even know I was a TOP seller. So somebody tell me what this (worthless) TOP seller status is good for?

Can only schedule Start Times 15 minutes apart...

I'm trying to schedule some auctions to start 2 minutes apart, but they keep changing to 15 minute intervals every time I make a change to the start time. It's been suggested to use the Advanced form, but I cannot find that anywhere on the Edit form....

Buyer wants a refund

I sold an item with 5 pieces. I posted several pictures from different angles. Description was "Used , none are perfect . all have issues". I hid nothingBuyer received the item and said they were junk wants a full refund. My initial response message ...

Wont let me send offer of $5 less

UPDATE TO THIS ORIGINAL POST. I was not trying to send a percent off. I was trying to send a dollar amount and no matter what first number of the offer I typed in, the red letters would pop up saying the offer had to be at least $25, which my offer w...

UNFAIR BBE suspension due to 3 buyers checking out with wrong address, me cancelling and relisting

Member since 2008, 3K sales. I have a subscription, and an account manager. I am from Hungary. This is how I feed the family. In the last 12weeks I have 0 INR, I have 0 Not as described faults, 0 negative feedback. 39 transactions.1 of my items could...

the end of selling on eBay

Well, I was a 100% eBay reseller. eBay screwed me over after previously committing to refund me for purchase with two cases against the seller. I had fun at the eBay Open this year. All this hard work top rated plus power seller with 100% feedback no...

Buyer aggression using two accounts

I listed an item for sale at a set price, without the option for the buyer to make lower offers. I received a message from a buyer who stated an amount lower than my asking price. The amount they put was not in correct English but may have been a typ...

I need a phone number to call

I need help understanding my ratings, I have to improve mine by the 20th of February or Im gone Thanks James

Ebay affilate

Whats mean Adventurer in ebay community ?

“Subhuman” should be banned in feedback.

I reported “subhuman” in my store feedback but eBay allowed. I am 60+ and I remember stories from my parents treated as “subhumans”.Buyer posted this feedback: "DO NOT BUY! Seller refused to help, instead offering parts as a solution. Sub human garag...

Resolved! What is Triggering the "Counterfeit Products" flag here.

So, this is an original paperwork lot out of a 1981 Video Poker machine. It just keeps triggering the counterfeit flag. Original title was "1981 Omega Products Double Up Poker Manual Scematics Warranty Lot". Changing the description to basically noth...

eBay using my future sales to cover a refund for an order I was never paid for

Hi everyone, I’m hoping someone from the community or eBay can help clarify this, because it doesn’t seem right. I had a buyer return an item and I issued a refund. The problem is I was never paid out for that order in the first place — the buyer’s p...

rating as a seller

I have 2300+ feedbacks with one negative which was about a year ago. My rating has been 99.3 since that time. Now it has dropped to 99.2! I don't understand, when I feel my rating should be 99.9. I understand only 12(?) months count (WHY?) but am goi...

Hidden item

I have a hidden item for ""Offering to Buy or Sell outside of eBay" that I don't understand. Item # 297972198196 refi d #2-102387400525. I tried the Help option but it didn't understand what I was saying. Is there a way that I can talk to a human?