Item format versus eBay software

[jimsvinylvault]

I need to talk to a human being (the previous phone number no longer works....) regarding item format. I want the expert to look at two of my orders and confirm my suspicions on how their format would or would not present themselves to a potential Buyer.

[mam98031]

I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.  Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is.  Feel free to leave your Name, address, phone number and/or your email address in this message.  It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/eBay/

Your options will be on the left.  If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options.  Not all options are available 24/7.  It will depend on staffing available.  So sometimes you can request a call back and sometimes you can't.  Sometimes you have the Chat option available and other times it won't me.  If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

 https://https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000

For the Payment Team / Managed Payment Customer Service.

https://www.ebay.com/help/selling/getting-paid/start-getting-paid-ebay?id=4795&st=

[slippinjimmy]

I assume you mean the Format Item Specifics for records?

What kind of suspicions do you have about a field that is pretty simple.

If you have sold these items just look at the listings in  question and you will see exactly what the buyer saw.

Or maybe you have some deeper issue that I'm missing. I've sold in the Records Category for 24 years,  not sure if that makes me an expert but I'd be willing to give you an opinion that could very well be better than anything you are going to get from eBay.