11-17-2021 05:56 PM
I currently have 2 selling accounts- my main account plus a small account. eBay forgot to bill the October store fees the first week of October on the small account. September and November were charged per usual- but October wasn't billed until 2 days ago.
eBay just sent me this really informative e-mail letting me know what happened-
11-17-2021 06:36 PM
Got the same.
How does this happen?
11-17-2021 07:44 PM
@mspirit57 wrote:Got the same.
How does this happen?
So many glitches........lol
Of course, if this were in reverse.....they would not like it very much!
11-19-2021 06:03 AM
I love how they send a generic e-mail referencing "charges and/or credits" without telling you what it's about. Then in your transaction history- none of the line items affected are flagged in any way- there is no note to let you know what's going on.
If this wasn't about the store fee it would have been a lot of work going through each line item to figure out what was going on. The unclear/lacking communication was the point I was trying to make.