Is there a connection between eBays Spring cleaning and the removal of Sponsored ads within listings

[timemachine777]

What's your take? I find it very interesting and timely that while eBay decides to purge all the sponsored ad links within all the listings that they made affiliate fees from, They launch the Spring cleaning campaign to rid the site of all the older listings that they no longer need for all of those sponsored ads that were removed.

In the two decades that eBay has been around, they could care less about how old a sellers active listing were as they pushed the GTC (Good Till Canceled) option. Now they do claim that the ads were removed so that they could make room for their new fee based highest bidder search placement promoted listing program. 

I can see that they can't have both the promoted listings and the 3rd party sponsored ads, and all the other ads in the sellers product listings. The product being offered for sale would be lost among the already eBay cluttered listing.

The big difference between the these two products is that it benefited eBay to have as many active listings on the site as possible to load them up with the sponsored ads, because at the least, eBay got a click fee from the sponsors, and the chance to make a very high commission if a buyer portal jumps to the sponsors site through the ad an buys something there. 

Those listings were all used as portal bait for affiliate fees that eBay would get. However the Promoted ads do not work the same way as eBay only makes money if the your item sells within the 30 days the item was clicked on by the buyer. (But there's no way for a seller to really know if their item was bought from a promoted listing placement or a reg search placement, or better yet, a buyer rummaging through their active inventory. Which is another issue altogether). 

So eBay would no longer benefit from a site loaded with whatever someone wants to list for sale. It would actually benefit eBay to have a more slimmed down site with quicker selling items, as it would reduce eBay's storage, server, and bandwidth costs. So in the end it's less about the sellers profits and more about eBay's profits as par course.

[coolections]

Why start over again with another thread concerning longtails and Ebay removing listings ? Just post to your other thread.

[coolections]

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@timemachine777 wrote:

 As for stale listing vs click through. I have lots of listings that regularly get over a 100 visits per month and have been listed for a year or more. That's a lot of chances to for eBay to make extra money every time someone accesses that listing and engages with one of the ads within it. If I average 1500 visits in a years from lets say one of them, and my item is 100.00, eBay makes 10 bucks plus 10% on shipping fees. 

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It's been talked about. It waste buyers time and Ebay's time. They could care less about waiting for years for one of your items to sell. If hundreds are looking and no one is buying it is not worth being on Ebay as an Ebay profit standpoint.

[coolections]

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@timemachine777 wrote:

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I know that's true. I was just talking to an eBay rep the other night about the layering effect that all this bad code is having on the eBay platform. We were discussing the fact that all this new code being layered over all the old code is having a negative impact on the site as a whole.

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An EBay rep is not going to chit chat with you telling you how bad Ebay is. If they are they need to be fired.

[odditiesandantiquities1]

Lol TIme.....

[odditiesandantiquities1]

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@coolections wrote:

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@timemachine777 wrote:

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I know that's true. I was just talking to an eBay rep the other night about the layering effect that all this bad code is having on the eBay platform. We were discussing the fact that all this new code being layered over all the old code is having a negative impact on the site as a whole.

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An EBay rep is not going to chit chat with you telling you how bad Ebay is. If they are they need to be fired.

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I beg to differ, but there have been several occasions when I have had a chat with CS reps and a tech as well. 

[tunicaslot]

Being the calls are recorded and can be reviewed at any time to assess the rep's job performance - I doubt the chit chat goes on for too long. Each call besides being recorded is timed. I've had many friends who have been CS reps as well as supervisors - each call is timed and to be handles within that time - now they may have a couple of seconds to comment on the weather - go on about " oh I see you've been with us for 30 years and are a powerseller" ect... but they would defintiely lose their job saying anything negatively about the site except - there seems to be a glitch in the system as others are also experiencing it.

[tunicaslot]

Only to you Charlie - sorry but I'm here to stay! TG the captains that have heeded our advice are still in command - the one's that haven't are the ones that are sinking or sunk already.

[odditiesandantiquities1]

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@tunicaslot wrote:

Being the calls are recorded and can be reviewed at any time to assess the rep's job performance - I doubt the chit chat goes on for too long. Each call besides being recorded is timed. I've had many friends who have been CS reps as well as supervisors - each call is timed and to be handles within that time - now they may have a couple of seconds to comment on the weather - go on about " oh I see you've been with us for 30 years and are a powerseller" ect... but they would defintiely lose their job saying anything negatively about the site except - there seems to be a glitch in the system as others are also experiencing it.

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Considering I had the conversations, I'm in a better position to know what I had.

[coolections]

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@tunicaslot wrote:

Being the calls are recorded and can be reviewed at any time to assess the rep's job performance - I doubt the chit chat goes on for too long. Each call besides being recorded is timed. I've had many friends who have been CS reps as well as supervisors - each call is timed and to be handles within that time - now they may have a couple of seconds to comment on the weather - go on about " oh I see you've been with us for 30 years and are a powerseller" ect... but they would defintiely lose their job saying anything negatively about the site except - there seems to be a glitch in the system as others are also experiencing it.

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He's posted that when he is bored he talks to CS all the time. Sometimes over two hours.

[timemachine777]

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@coolections wrote:

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@timemachine777 wrote:

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I know that's true. I was just talking to an eBay rep the other night about the layering effect that all this bad code is having on the eBay platform. We were discussing the fact that all this new code being layered over all the old code is having a negative impact on the site as a whole.

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An EBay rep is not going to chit chat with you telling you how bad Ebay is. If they are they need to be fired.

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They practically all do, so I guess they all need to be fired for your stance. They even laugh about it.

[timemachine777]

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@tunicaslot wrote:

Being the calls are recorded and can be reviewed at any time to assess the rep's job performance - I doubt the chit chat goes on for too long. Each call besides being recorded is timed. I've had many friends who have been CS reps as well as supervisors - each call is timed and to be handles within that time - now they may have a couple of seconds to comment on the weather - go on about " oh I see you've been with us for 30 years and are a powerseller" ect... but they would defintiely lose their job saying anything negatively about the site except - there seems to be a glitch in the system as others are also experiencing it.

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Oh yes they do. The recorded line. That doesn't matter. I'll get call backs vs sitting on hold, and they will tell you it's a recorded line. I can't even count how many times I get on the phone with eBay at midnight EST and get my issue dealt with in a matter of minutes, yet end up on the phone chatting away for over an hour when they're already shut down at 1am. 

They'll talk to me about their own selling accounts, or their town overseas. Joke around with me about stuff. I had one guy that was telling me about some of the funny calls he gets, and he got to laughing so hard that he fell out of his chair and the room burst into laughter. The call centers can be really laid back. I've even hard babies crying in the background. 

It's only the US call centers where they try to rush you off the phone regardless of what your calling about.

[timemachine777]

I had to cut my earlier post short, and I never got to finish my thought. Anyway...I was going to add that...I was wondering if eBay was going to tell the mega book dealers and Big box sellers, that they need to revise their old stale listings ASAP, or they will remove them also, or are they of limits. 

[odditiesandantiquities1]

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@coolections wrote:

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@timemachine777 wrote:

They'll talk to me Joke around with me about stuff. I had one guy that was telling me about some of the funny calls he gets.

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I would have to agree with that after talking to you for two hours to get you off the phone. You must be bored.

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[z50com]

"gross incompetence"

You must be talking about a different eBay!

The eBay I sell on works fine for my merchandise, in fact it works for most of the buyers and sellers I deal with.

This seller has no problem moving merchandise!  http://www.ebay.com/sch/bidadoo_business/m.html?_ipg=200&_sop=10&LH_Complete=1&LH_Sold=1&rt=nc&_trks...

[liq1000]

You better go read some threads Z, cutting and pasting the same thing all over the net is not going to solve the massive problems eBay management is creating for this site, they can't even keep up with the problems they themselves are causing with their product and listing deletions programs, sellers are not being given answers, eBay employees on this forum have quit addressing the issue because they have no answers.