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Is it possible to appeal seller rating based on a large volume of sales being late one day

I've been selling on eBay for over two years and have worked my way up to being a top rated seller, and have been one for a while now.   This year over the Labor Day weekend this year I shipped 17 cards one day late - and while this was 17 cards, it was one order and it took me a while to figure out how I was going to ship such a large order - so I took the extra day to make sure that the items would get there safely.   I totally get it if these were all separate orders, but they were all a part of order #25-12015-14765.   I feel that it's overkill to have that one order knock my seller rating down for multiple months.   If there is another forum where I could send this, please let me know. 

 

Thank you

Jeffrey McNeal

jeffremcnea2

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Is it possible to appeal seller rating based on a large volume of sales being late one day

A very simple solution is to not have 1 day handling times, and to switch them to 2 or 3 days. Had you done that to begin with, you could've avoided the headaches you're having now.

 

If I'm correct, you can only get a single defect per transaction, so it should only be a single defect. I would still consider changing the handling times though.

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Is it possible to appeal seller rating based on a large volume of sales being late one day

The answer is a simple NO.

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Is it possible to appeal seller rating based on a large volume of sales being late one day

No good deed goes unpunished.

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