The eBay Community

EBay customer service getting worse again?

Just when I though the customer service was getting better for us sellers I had another hiccup. I had bad return and had to stay on the phone for an hour but finally won the case against a fraudulent buyer who not only destroyed my item and said the ...

Unfair action by eBay

I sold a $700 item to someone in Italy on March 4. I shipped it by eBay's International Shipping Service (or whatever it is called). The package went to the eBay hub and was transferred to the Asendia International Mail Service. International shippin...

Resolved! Coming & already here: a tariff surcharge

Yes, companies are putting the burden directly on consumers.US companies are adding tariff surcharges to bills due to trade tensions.Key takeawaysIn response to ongoing trade tensions, several US companies are now adding tariff surcharges to customer...

What program do you need to see ebay reports properly? Tax related

This is the first year I have to pay taxes on sales and I'm struggling. I'm trying to find the total selling and shipping fees I paid in 2024. I got to the report page and went through the steps to generate a report for 2024. When it downloads, it op...

Resolved! Hacked and having a hard time getting a refund

Hi,I was hacked on April 10th and the hacker ordered two items totaling to about $60, and it's been a nightmare to get my money back. eBay support tells me to go through PayPal, but PayPal keeps denying my claims. So my question is, if I go through m...

Resolved! Just a Heads Up on Selling Old Playboy Magazines.

Hey everybody. I was selling some old Playboy Magazines over the last six months or so and, after not having any issues at all, I received an email from eBay tonight informing me that one of my listings was removed because "it didn’t follow our Prote...