INSERTION FEES...

[brha619]

Insertion fees, the values are not updating in my daily reports. Phoning this in to EBAY Support, they confirmed this.

[wastingtime101]

You have a Starter store which gets you 250 free insertions per month (same as you would get with no store subscription).

The 250 free insertions are not exclusive to new listings - they apply to all listings. That means any existing listings rolling over will come off that 250 and once you use up the 250 you pay insertion fees.

With 450 listings that's approx $60 additional insertion fees each month.

You will be much better off upgrading to a Basic store.

Keep track of your insertions on your Seller Hub Overview page in the "Promotional Offers" box.

https://www.ebay.com/sh/ovw

Download a transaction report here, which will include item numbers and insertion fees.

https://www.ebay.com/sh/fin/reportslanding

You mentioned wanting to know when listings renew and that info is easily found on your Active listings page. Use the "customize" link on the top right and make sure you have both Start Date and End Date columns so you can see how long your item has been listed and when it's scheduled to renew.

https://www.ebay.com/sh/lst/active

[wastingtime101]

You should also seriously evaluate your items for sale and the prices to see if it's worth listing them.

Example:

Coffee mug 175789897430

$2.99 + $11.45 shipping to CA. Are you aware you'll barely clear $0.65 after fees and that $0.65 has to be enough to cover the cost of all packing materials and the mug itself which means you are losing money selling it here.

Low priced items with high ship costs are better donated or sold locally for cash. I browsed down the first page of search results and at least half of those items are priced so low you will lose money if they sell. That doesn't even factor in the insertion fees you've been paying.

If you feel you're being robbed it's because you haven't done the math on fees before listing items for sale.

[mam98031]

@brha619 

The 4.95 per month is for the Starter Store and it gives you the 250 free listings per month.

https://www.ebay.com/help/fees-billing/sell-fees-payments/store-selling-fees-managed-payments-seller...

So with this store level you would be paying some extra listing fees when you go beyond 250 per month.  It is likely that you actually do what the Basic Store, but that does cost more as is noted in the link I gave you above.

It appears you have a simple misunderstanding.  You can upgrade and it will cost you less to do that for the future than paying all those extra listing fees.

https://www.ebay.com/sh/ovw

I encourage you to use the Seller Hub.  There is a tile there that helps you monitor how many free listings you have available to you.  Here is what it looks like.

[tiberius848]

>$2.99 + $11.45 shipping to CA. Are you aware you'll barely clear $0.65 after fees and that $0.65 has to be enough to cover the cost of all packing materials and the mug itself which means you are losing money selling it here.

I could ship a coffee mug for a lot less than 11.45 to CA so not sure it's not possible to make a profit depending on how much they acquired it for.

Not that i'm in the coffee mug business.

But I would say that generally it's better to sell multiple items on the same listing. You do the same work and get multiple profits from it, instead of doing all that work for a one-off. 

[wastingtime101]

Hi @brha619 . I see you already received an incredible amount of advice on this topic back in October from @wooden_flower and @mr_lincoln . I strongly urge you to re-visit that discussion and take what they said into account.

https://community.ebay.com/t5/Ask-a-Mentor/EBAY-Store-Structuring-and-Associated-fees/td-p/34754039

[wastingtime101]

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@brha619 wrote:

Insertion fees, the values are not updating in my daily reports. Phoning this in to EBAY Support, they confirmed this.

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Now you've redacted your super-long post down to this.

What "daily report" are you looking at @brha619 ?

Are you looking here at the fees? https://www.ebay.com/mes/transactionlist?sh=true

Did you try downloading the transaction report as I suggested in an earlier response?

eBay phone support may have given you wrong info or told you what you wanted to hear - happens all the time.