INR

[collectorbazaar_find_it]

100%positive / over average / +30000 feedback but ebay has limit my selling to usa & canada / definetly fed up with all this

[mam98031]

That is because of some changes with the international requirements on this that happened last month.  It is unlikely that you will get this reversed.  Sorry.

You need to develop a plan B.  It does not appear that selling on Ebay is going to be an option for you.  I am not in any way trying to be harsh.  It just seems to be what is happening to a lot of international sellers in the past month.

[rafcamera]

I've got another message right now. It shows a table with my performance in different countries (those Window1, Window2 and market averages). I have 5.6% INR in the USA somehow. But what is purpose of the metrics in my account then where everything looks fine? It seems eBay just did a complete mess with all this INR stuff.
I can list in other countries (UK, for example). But all this mess gives me a good reason to re-think all my selling strategy. I have about 50%/50% of sales from my site and eBay. If I devote part of those $1500 that I paid as eBay fees every month to optimizing and promoting my own webstore, I think I'll get about the same sales level, but without risk of these stupid restrictions.

[gaminggamingsworld]

As Mam said, contact Twitter support, tell if it is possible to send an appeal and where. (Thank you @mam98031  your answers have helped me a lot).

Where I sent my appeal (although I didn't appeal yet, I just asked) was here: https://pages.ebay.com.hk/help/contact_us/_base/ 

I got an answer from the Ebay Trust and Safety department, as I told you before, on Twitter they told me that they were the only ones who could help me, so all the agents I contacted before could not have helped me. Perhaps your case and everyone's is similar.

I'm sure you can appeal the decision, good luck.

[gaminggamingsworld]

I have one last idea. If you translate this article, you can see that is possible to write an appeal

https://www.ebay.cn/newcms/Home/seller_center/4?mod=view&aid=247

Perhaps simpler, is to send a message to the Hong Kong department that according to me, are the ones that are handling these things. You can ask them for more information and if your profile applies to be able to send an appeal. They are the ones who have given me the correct information about what is happening with me.

 https://pages.ebay.com.hk/help/contact_us/_base/

And finally, thank you @mam98031 , you have helped me a lot in my case and I see that you have taken an interest in the matter to help.

[gaminggamingsworld]

I recommend one last thing before you give up, as Mam said, write to Twitter support and ask them where you can send an appeal for your case. I have read articles from Asia and yes it is possible to do it, you just have to qualify but I don't know what the requirements are, this way you could appeal for the cases that you think should not have been counted as INR.

@mam98031 I want to thank you for your help in this matter, your comments have helped me a lot.

[mam98031]

Well that sounds like your answer.  5.6% is very high.   When buyers don't receive the item they paid money for it causes problems.  Not just for the seller but for the Site.  They lose trust in Ebay and may not return to purchase anything else.

[mam98031]

I'm glad I was able to offer you at least some assistance.  I can honestly say I'm not sure what Ebay is doing this past 30 days or so.  But dang they have tightened up on International sellers ALOT.  Some of the sellers that have come here I agree they should have been restricted, but others it is hard to see what the reason really was.  However we have to keep in mind we really only know what they tell us and what we can see publicly on their account.  There are likely things we can't see.  But it is still very sudden and very harsh IMHO.

[rafcamera]

Thank you for the advice.
I've contacted AskeBay on Twitter, and they told me that HK support team is responsible for my restrictions.
Will try to contact them.

[rafcamera]

Just a quick follow-up. No any reply from HK support team (a week passed). So, this does not look like a solution, unfortunately.

[istanbul.tesbih]

At the very beginning of these issue, ebay global customer service told me that I should talk to eBay Singapore or eBay Hongkong customer service. I talked to them but they were not helpful at all. They said the restriction is not open to appeal. I don't think any ebay officer knows anything and they can fix these erroneous restrictions made by robots. It looks like ebay is having a problem with the software, even though it doesn't admit it. I have been here for 13 years and for the first time I am faced with a situation that I cannot overcome and I cannot understand for 1.5 months. Do you have any progress, has anyone been able to get their account back?

[rafcamera]

They closed my listings finally.

So, my new question: is there a way to move my store subscription from com to co.uk?

[istanbul.tesbih]

As far as I know there is no way to live your store subscription from ebay.com to ebay.co.uk. A new account needs to be created.

[mam98031]

No.  You would have to set up a new account on .uk .

[istanbul-tower]

When you contact them, you don't care about them at all..

[ckimodog]

@istanbul-tower 

The OP no longer sells.  I doubt they'll be replying to your post.  This entire thread is futile.  People can complain until they are blue in the face, but the bottom line is they were restricted due to bad selling behavior & bad buyer experiences.  It makes all the difference for a seller who can sell and one who cannot.  You can't fight eBays decision & there is no recourse.  Happy trails!