INR process on managed payments

[mag-zine]

I've been made aware an item I sent  has been lost.

Rather than wait until the buyer makes an INR claim, can I refund them now via managed payments without collecting a strike?

[otow_18]

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@mag-zine wrote:

Rather than wait until the buyer makes an INR claim, can I refund them now via managed payments without collecting a strike?

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Yes, on your sold list, click to the left of your item, and look for Refund.