The eBay Community

eBay won't format my shipping address correctly (wrong ZIP+4)

I live in a newer place that wasn't fully added to the USPS database until early next year. When I input my address into eBay as a primary shipping address, eBay automatically fills in the ZIP+4 code but it fills in the wrong one. Even if I overwrite...

Frequent Forced Password Resets

Ebay has force-reset my password 9 times in the past 4 months. The boilerplate message implies that someone has been using my account, but oddly enough, I've never received an email informing me of a login attempt. How they are using my account -- in...

Return Flaw in eBays system they need to fix

Buyers can log in and mark an item delivered to seller on a return. Even though item wasn't returned or is still on route. eBay will then mark the item as Delivered on return and ask you to refund. Of course you can't nor can you escalate it because ...

eBay customer service refused to remove negative feedback, reduced my performance level

I am an old gardener. I sell plant cuttings on ebay. When people buy my cuttings, some of them want my advice and follow-ups for free. I have many buyers and I simply can't continue working with them for free after they paid $10-$20 for my cuttings. ...

Unannounced change to Request Total

I was wondering why I was getting ebay messages to send an invoice only to find the buyer had already paid. Then I had a buyer tell me after they requested an invoice they got an ebay message to "pay now to keep this item". So the next 2 times it hap...

Seller hub changes 5/28

Once again, without any notice, ebay screws up seller hub. So now I not only can't customize the layout, but offers have been consolidated into a different location. That would be fine as long as I could view all items for which I can send an offer, ...

Search engine is down

Seller Hub

Anyone notice changes to their Seller Hub today? The categories have been rearranged and no longer display the same information, with no visible option for making changes as with the previous version. Did eBay go live on the Seller Hub update they ha...

I did not receive it option disappeared...

So an item that I had ordered had not shown up after 20+ days... it was scheduled to arrive May 21st, and it was May 26th. I had messaged the seller the prior day, and was feeling flustered. I started an "I didn't receive the item..." Support ticket....

Can no longer see if there are listings eligible for offers on the Seller Hub

Up until a few hours ago the top left box on the Seller Hub was a summary of actions needed. This included, among other things, the ability to see which items you can manually send offers to, i.e. new watchers. Without this information there is now n...