I had a buyer that did not pay. Went through the process of non payer and asked for fee refund.now

[mvanderson]

It shows I can leave feedback for the auction but when I click on it the next screen is empty of the auction.

[chrysylys]

There is no piont in doing so since it can only be a Positive which is not appropriate.

[*madison]

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@mvanderson wrote:

It shows I can leave feedback for the auction but when I click on it the next screen is empty of the auction.

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Well sellers are only allowed to leave positive feedback comments for payers and non payers

but, I have a feeling you didn't have positive feedback comments in mind anyway, so forget about it.

[posting*master]

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@mvanderson wrote:

It shows I can leave feedback for the auction ...

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That must be some sort of programming error.  When a buyer gets a nonpayment strike, both parties are blocked from leaving feedback.

[mvanderson]

Ok I must be missing something... as a seller if you have a non paying buyer you CANNOT post a negative comment warning other sellers? If that is the case why have feedback at all LOL

[nowibuystuff]

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@mvanderson wrote:

Ok I must be missing something... as a seller if you have a non paying buyer you CANNOT post a negative comment warning other sellers? If that is the case why have feedback at all LOL

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CORRECT

Has been that way for years

The ONLY kind of Feed back a Seller can leave is POSITIVE

That is why ALL Buyer ID's have 100% Positive Feed back

[ki_korners · Accepted solution]

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@mvanderson wrote:

Ok I must be missing something... as a seller if you have a non paying buyer you CANNOT post a negative comment warning other sellers? If that is the case why have feedback at all LOL

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Even if you could we can't see your buyers ID. Only you can.

If you went thru the proper npb process there should have been no option for either of you to leave feedback.

[geotouloupos]

mmm...

I had un unpaid item case in August. I did the process of 48 hours - open case and after 4 days i closed tha case normally receiving fees back.

The next month ebay sent me an email allowing me to leave feedback for the transacton. Seller cannot leave negative  but i guess that mail went also to the buyer. None of us left feedback yet but i think it should not be that way.

[rock-rollcafe]

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@mvanderson wrote:

Ok I must be missing something... as a seller if you have a non paying buyer you CANNOT post a negative comment warning other sellers? If that is the case why have feedback at all LOL

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Because you, as a retail service to the public, feedback is to thank a buyer for doing business with you. It is not designed to shame or humiliate them.

[circa1901]

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@mvanderson wrote:

Ok I must be missing something... as a seller if you have a non paying buyer you CANNOT post a negative comment warning other sellers? If that is the case why have feedback at all LOL

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@mvanderson  Correct. It's been this way since May 2008. Sellers cannot post negatives, neutrals, or a positive with negative language for buyers.

[pretty510]

You can always write whatever you want even if it forces you to say it is positive you can still say the truth! 

[pretty510]

You can always say they did not pay you can speak the truth even if ebay labels it as "positive" use all caps

[*help_no_brakes*]

So on a 12 month old thread your advice is to commit a policy violation by leaving a FALSE POSITIVE which the buyer can have removed...smh

[kh-ornesh]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!