How many unpaid item strikes before suspension?

[havana_ginger83]

I ask this in regards to a buyer who made a best offer on one of my items which I accepted and now they haven't paid. Taking a look at their feedback it seems they've had a lot of unpaid items (more then 10)!, how is it they are still able to bid?! 

[the*dog*ate*my*tablecloth]

Sellers who violate rules and leave bad comments likely do not file and close UIDs. They don’t follow the rules or use the tools.

anyway you have a buyer block that blocks s bidder with two or more UIDs in the last year so you won’t see the non payers.

[bigdeals.etc]

To answer your title, there's no exact formula. Ebay decides that on a case by case basis... I wouldn't be surprised if eBay is super lenient with this. After all, now they always encourage post-sale and post-payment buyer cancellations. The commitment and expectation of ultimately paying for an item (even after they've paid for it) is no longer the buyer's obligation according to eBay.

[nobody*s_perfect]

There used to be a "three strikes and you're out" rule (well, actually it was 4 strikes because they'd forgive the first) but that policy disappeared shortly after eBay introduced the option to block bidders/buyers based on their strikes history.  I suppose all those sellers of fixed price IPR items don't care how many strikes a buyer has.

[soh.maryl]

Any seller can block any buyer who has two unpaid strikes in twelve months.

And any seller who leaves negative feedback for a buyer, even if it's shown as a green positive, is just inviting trouble.  That buyer can get that removed and that seller will have a defect.  It doesn't take too many of those to get removed from selling.

The proper procedure when you have a buyer who doesn't pay is to open an unpaid item case in the Resolution Center.  All sellers need to use the tools eBay gives them.  

[coolections]

Last I heard it was 1,328 but I cannot verify it because I have never heard of a person ever getting a suspension for not paying.

[southern*sweet*tea]

If you have your blocks set properly, and all of those ridiculous sellers had filed unpaid item disputes, you wouldn't be dealing with this person right now.

The tools are there, but some sellers refuse to use them because they are stuck in the mindset that blocks don't work and the only way to "warn" everyone is to leave negative feedback. Then they come crying because they have to deal with non-payers.  I say they need to get their heads out of their hineys and start filing disputes. The blocks DO work, but sellers have to do their part.

https://offer.ebay.com/ws/eBayISAPI.dll?BuyerRequirementsActivityLog

[crescentstation]

😉

I have been fortunate over 19 years in terms of unpaid items, because I feel nothing is really done for offenders.

[papermoneyforme]

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@havana_ginger83 wrote:

I ask this in regards to a buyer who made a best offer on one of my items which I accepted and now they haven't paid. Taking a look at their feedback it seems they've had a lot of unpaid items (more then 10)!, how is it they are still able to bid?! 

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Can you count to infinity?

[inhawaii]

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@bigdeals.etc wrote:

 Ebay decides that on a case by case basis... 

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Why can't they do that with RETURNS?

Judge returns on a case by case basis? Not just if they click on "not as described" ebay will automatically side with them.

[mam98031]

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@nobody*s_perfect wrote:

There used to be a "three strikes and you're out" rule (well, actually it was 4 strikes because they'd forgive the first) but that policy disappeared shortly after eBay introduced the option to block bidders/buyers based on their strikes history.  I suppose all those sellers of fixed price IPR items don't care how many strikes a buyer has.

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That old rule was 3 strikes by 3 different seller in a 30 day period, maybe it was 60, but I think it was 30.

And you are right about IPR.  I'm one of those sellers.  On all my listings with IPR I do not have the buyer requirement for unpaid strikes set.

But on all my other listings that do not have IPR I have it set to be the strictest at 2 in 12 months.

[mam98031]

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@crescentstation wrote:
😉

I have been fortunate over 19 years in terms of unpaid items, because I feel nothing is really done for offenders.

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And unfortunately too many seller feel that way and they don't set their buyer requirements to restrict this kind of behavior and sometimes don't even file the reports when necessary.  Which hurts not just themselves, as without filing the UID you don't get your FVFs refunded but hurts other sellers that do have their blocks set.

[mam98031]

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@inhawaii wrote:

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@bigdeals.etc wrote:

 Ebay decides that on a case by case basis... 

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Why can't they do that with RETURNS?

Judge returns on a case by case basis? Not just if they click on "not as described" ebay will automatically side with them.

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Can you imagine how much labor it would take for Ebay to pay a staff to look at every single return request and determine it on a case by case basis?  OMG it would be expensive.  Nice to dream about this happening, but realistically the application of it would be cost preventative.  That is why they have bots that take care of much of the process.  

Now lets just say Ebay did do something like this.  Somewhere they have to get paid for the extra costs involved.  And where do you think that money will come from?

[inhawaii]

Yeah you're right .... but wouldn't it be nice. 

"I would like to return the sweater. I thought i was getting a pony."

REFUND!!!!

[mam98031]

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@inhawaii wrote:

Yeah you're right .... but wouldn't it be nice. 

"I would like to return the sweater. I thought i was getting a pony."

REFUND!!!!

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No because I personally don't want more fees.  There are improvements to the system they could make without increasing fees.  And IMHO that is the direction we need to go.