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How long does it take for eBay to remove negative feedback?

Hi, recently Ive been having problems with a buyer and they opened a case against me which eBay sided with me on. This buyer viloated multiple eBay "Buying Practices Policy" so when I called Ebay to have the negative feedback that is 100% false, a eBay customer service rep said they can remove it. My questions is how long does it take for them to remove this feedback? Thanks.

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How long does it take for eBay to remove negative feedback?

You don't have any negative feedback... It must have already have been removed.    @rk.usa

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How long does it take for eBay to remove negative feedback?

You don't have any negative feedback... It must have already have been removed.    @rk.usa

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