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How do I send a feedback revision request?

A buyer wants to revise a negative feedback but I have to send a revision request first.  How do I do that 

Message 1 of 9
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8 REPLIES 8

Re: How do I send a feedback revision request?

See if this link still works.  I don't have any negs to test it with.

https://feedback.ebay.com/ws/eBayISAPI.dll?ReviseFeedbackMessage&msg=1

 

Message 2 of 9
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Re: How do I send a feedback revision request?

@mwhitt2000 

 

Here's a good eBay help page on the subject:

 

Send a feedback revision request to your buyer 

 

On that page, you can click on the big blue button to send a feedback revision request.

 

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Message 3 of 9
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Re: How do I send a feedback revision request?

The links above should work.  I have had people have a hard time understanding how to even when I send them the revision request, so hope it works out for you!

Message 4 of 9
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Re: How do I send a feedback revision request?

I would like to change a previous rating of neutral for item #134644816639 to a good rating with 5 stars. It was my fault in the first place and a matter of not fully knowing what I was doing. I do not want to do anything to hurt this sellers good reputation. Thankyou!

Message 5 of 9
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Re: How do I send a feedback revision request?

@mo_6237   The only way that you can change the feedback that you left is if (1) you left a negative or neutral rating; and (2) the seller sends you a formal "Feedback revision request" within 30 days after you left the feedback.  Unfortunately, your feedback for item 134644816639 was left more than 30 days ago, so it cannot be revised.

 

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Re: How do I send a feedback revision request?


@mo_6237 wrote:

I would like to change a previous rating of neutral for item #134644816639 to a good rating with 5 stars. It was my fault in the first place and a matter of not fully knowing what I was doing. I do not want to do anything to hurt this sellers good reputation. Thankyou!


Seller was out of stock because they didn't properly manage their inventory with their risky cross-posting strategy. That's the seller's fault, not your fault. There's nothing bad about what you wrote in that neutral rating.

 

As said above, the seller would have to send you a feedback revision request @mo_6237 but the problem with that is the seller's reply cannot be altered so changing your feedback may not help the situation unless perhaps you change just the rating from neutral to positive. Another option is to add a follow up reply to the seller's comment.

Message 7 of 9
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Re: How do I send a feedback revision request?

buyer wants to change feedback

Message 8 of 9
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Re: How do I send a feedback revision request?

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread f you wish to continue to discuss this topic.

Thank you for understanding.

Message 9 of 9
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