05-11-2022 03:01 PM
A buyer wants to revise a negative feedback but I have to send a revision request first. How do I do that
05-11-2022 03:07 PM
See if this link still works. I don't have any negs to test it with.
https://feedback.ebay.com/ws/eBayISAPI.dll?ReviseFeedbackMessage&msg=1
05-11-2022 03:10 PM
Here's a good eBay help page on the subject:
Send a feedback revision request to your buyer
On that page, you can click on the big blue button to send a feedback revision request.
05-11-2022 03:12 PM
The links above should work. I have had people have a hard time understanding how to even when I send them the revision request, so hope it works out for you!
02-28-2024 04:59 PM
I would like to change a previous rating of neutral for item #134644816639 to a good rating with 5 stars. It was my fault in the first place and a matter of not fully knowing what I was doing. I do not want to do anything to hurt this sellers good reputation. Thankyou!
02-28-2024 05:03 PM - edited 02-28-2024 05:51 PM
@mo_6237 The only way that you can change the feedback that you left is if (1) you left a negative or neutral rating; and (2) the seller sends you a formal "Feedback revision request" within 30 days after you left the feedback. Unfortunately, your feedback for item 134644816639 was left more than 30 days ago, so it cannot be revised.
02-28-2024 05:14 PM
@mo_6237 wrote:I would like to change a previous rating of neutral for item #134644816639 to a good rating with 5 stars. It was my fault in the first place and a matter of not fully knowing what I was doing. I do not want to do anything to hurt this sellers good reputation. Thankyou!
Seller was out of stock because they didn't properly manage their inventory with their risky cross-posting strategy. That's the seller's fault, not your fault. There's nothing bad about what you wrote in that neutral rating.
As said above, the seller would have to send you a feedback revision request @mo_6237 but the problem with that is the seller's reply cannot be altered so changing your feedback may not help the situation unless perhaps you change just the rating from neutral to positive. Another option is to add a follow up reply to the seller's comment.
07-02-2024 12:09 PM
buyer wants to change feedback
07-02-2024 12:29 PM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread f you wish to continue to discuss this topic.
Thank you for understanding.