How do I refund w/o defect?

[cobalt327]

Buyer paid, item shipped next day. This was over 2 weeks ago, the item's still sitting in a USPS Distribution Center. I want to refund the buyer w/o defect. I do not care about losing the FVF. Is there an easy way to accomplish this?

Thanks.

[luckythewinner · Accepted solution]

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@cobalt327 wrote:

Buyer paid, item shipped next day. This was over 2 weeks ago, the item's still sitting in a USPS Distribution Center. I want to refund the buyer w/o defect. I do not care about losing the FVF. Is there an easy way to accomplish this?

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Ask him to file an "Item Not Received", and close it with a refund. 

[cobalt327]

Thanks for confirming that, I appreciate it.

Mark