06-08-2021 08:13 PM
Hey there. I cannot find a recent article covering how to edit handling time for my listings. I am a teacher and during the school year I do 2 day handling because orders placed before 3 am my time count as the previous day for some reason. In the summer I can pack and ship each morning. So, I went in today to bulk editing and handling time is no longer an option to edit.
How do I change my handling time for my listings back to 1 business day? This was so easy to do before. Please help. All of the older articles show handling time as an option, but it is clearly not there any more.
Thanks!
06-08-2021 08:53 PM
Go to Seller Hub
Click on "Listings" and then "Active Listings"
There is an "Action" Button at Top left of that Section - Click it and it checks all Listings
Go to "edit" just above it - Click on Edit drop down arrow - choose edit ALL listings
It will take you to the bulk edit Feature, just as before. Good luck!
06-09-2021 07:45 AM
Thanks. I have that part down. The problem is there is no option in the bulk listing section for handling time anymore.
06-09-2021 11:49 AM
Unfortunately, I know why the handling time was missing. I had been enrolled in the Business Policies program, which removes the handling time option from bulk listings for some reason. That mess of a program makes a rule for each of your shipping options that you offer. As far as I could tell, I would have to go in to each policy and change the handling time.
Fortunately, I was able to opt out, for now. No idea what I'm going to do when we are forced into that program. It was awful on so many levels.
06-09-2021 11:59 AM
@hollyhollyrich wrote:Hey there. I cannot find a recent article covering how to edit handling time for my listings. I am a teacher and during the school year I do 2 day handling because orders placed before 3 am my time count as the previous day for some reason. In the summer I can pack and ship each morning. So, I went in today to bulk editing and handling time is no longer an option to edit.
How do I change my handling time for my listings back to 1 business day? This was so easy to do before. Please help. All of the older articles show handling time as an option, but it is clearly not there any more.
Thanks!
In your screenshot, are you sure handling time isn't under "shipping policy" like require immediate payment is under the "payment policy"?
06-09-2021 01:07 PM
That's what I figured too, but no.
06-09-2021 01:14 PM
@hollyhollyrich wrote:That's what I figured too, but no.
Ah, well that's too bad. Your business program screen is very different from my dropdown. On mine, handling time is clearly shown...
06-09-2021 01:16 PM
That's what it looks like for me as well, now that I've opted out of the Business Policies thing. Nice and easy.