eBay

duncanvr · ‎02-07-2019

Up until yesterday when auctions sold I'd open the item link in the eBay sold email. The item would open and you used to be able to click 'send invoice' from there. Now its replaced by 'RELIST.'

eBay I sell unique items why on earth would I want to relist a sold item that I only have one of?? I think eBay is thinking only of sellers who sell common new goods. This new change is no good. Now I have to go to send payment details in awaiting payments. Stupid change.

Did anyone else notice this?

fern*wood · ‎02-09-2019

Is this a new push to get those of us not using the hub to switch by making the all selling option unworkable?

labs118 · ‎02-09-2019

@fern*wood wrote:
Is this a new push to get those of us not using the hub to switch by making the all selling option unworkable?

Possibility that I believe may be happening because if you use Advanced form and are not a new seller then I think it will be a push to Hub .
They changed the wording on the upper corner of the quick listing tool from switch to Advance listing tool to Switch to Business Tool
Don't be surprised seller update is a short time away as last year was I think Feb 27th.

berserkerplanet · ‎02-09-2019

Is the change you folks are seeing to ALL sold listings, or only to recent ones?

(cause all of mine are as they always were with all the links showing, but last sale was 1/31 which is why I ask)

duncanvr · ‎02-09-2019

Thanks for the screenshot of the old layout, in fact all those features were useful to me. I guess we have no choice but to do the extra steps in HUB till they change something else. As another person commented the seller update is coming. Hang onto your hats!

berserkerplanet · ‎02-09-2019

Sure thing.

For me that is the current layout.

That's why I asked: Do all of your sold listings going back 60/90 days show the new layout missing those options, or only newer ones since 2/1 or whenever it started?

(I suspect answer is yes it's all of them, because it's probably an interface change issue).

I don't do much through seller hub, and mostly use the classic eBay Sold page.
https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextSold
Wonder if the options there (under more actions) result in fewer steps for those functions missing from the listing pages for you?

labs118 · ‎02-09-2019

@berserkerplanet
Glitch ?
So since you mentioned it I checked random sales
Sale Feb 7th doesn't show all the information , Sales from the 5th do but if I go back and randomly select dates like Jan 26th it is missing ! 21 Jan random it's there

berserkerplanet · ‎02-09-2019

Very Interesting... But stupid*

*Arte Johnson, Laugh In

I didn't check any but my last sold......
<rummaging noises> ....
not difficult as I have enough fingers and toes to count my last 60 days sales.....

All of them are complete and as seen in the screenshot for me.

Now I wonder if it is a glitch and not a change. I'd think if the interface was changed it would affect all solds for a seller who was "opted" into the new display, not just a random selection of them.

Interested to see what eBay's stance is on it (unless I missed something and eBay has already weighed in on it in one of the threads.)

duncanvr · ‎02-09-2019

Sold orders from 5 days ago still have the original features seen in the screenshot earlier. New orders since I started this post just have relist & sell similar. eBay CS seems to know nothing about it. The only way to send invoice etc is now from in HUB. Keep an eye on awaiting shipments in HUB because sometimes those sold eBay emails and PayPal payment emails get delayed. One PayPal payment email took 3 days to reach my inbox! So refresh Hub several times a day in case payments are there. Otherwise you may not realize and get a late shipment ding.

dhbookds · ‎02-09-2019

I think I still see what you are talking about on a sale today.......... I don't have send invoice since it's paid.

on Firefox updated..............

duncanvr · ‎02-09-2019

Thanks for the screenshot I am talking about unpaid orders, when you get your item sold eBay email. Click the item link you used to be able to send invoice now you can't from there. I contacted CS. Their resppnse was to teach me how to send an invoice in HUB. I'm a long time seller I already know how to do that. CS did not understand what I was saying was now missing from an unpaid item.

If anyone here reading this sees this same problem and has some time to ring eBay on it. I'd be interested to see who gets what responses.