05-31-2018 09:04 AM
I received notice that I can now opt in for GD. It doesn't sound like there's a down side, but hey, this is eBay. There could be fine print that takes a computer science degree to find.
Is there a down side?
Any comments, pro or con, would be appreciated.
Solved! Go to Best Answer
08-17-2018 12:13 PM
08-21-2018 08:15 AM
Downside - dissatisfied customer if the delivery is late. That's enough for me, even if eBay refunds shipping or gives them a voucher for a future purchase. This happened to me yesterday when a disgruntled customer contacted me to let me know a package hadn't arrived on time.
Ebay opted me into this program and unfortunately it slipped past me. When I spoke to a customer service rep, I was falsely told that I had to have entered into the program intentionally, which I did not do.
So my angry customer will receive a voucher for a future purchase. It still reflects poorly on me as a seller.
I removed the Guaranteed Shipping from my listings last night, but have been reading that even though I pay for a store subscription and am a 100% postive (at this point in time) TRS with 100% tracking uploaded, that now my listings will be at a disadvantage just because I refuse to guarantee something that is completely out of my control. How can I possibly guarantee a delivery date when dealing with the United States Post Office? They can't even get our "guaranteed" overnight packages to their destinations on time.
06-07-2019 02:20 PM
This is another ill-conceived eBay idea. I'm more active as a buyer than a seller and can recall about a dozen instances where guaranteed delivery was specified for an item I purchased. In none of those instances was the item delivered by the date promised.
06-07-2019 02:31 PM
can recall about a dozen instances where guaranteed delivery was specified for an item I purchased. In none of those instances was the item delivered by the date promised.
This thread is over a year old. No problem, though. You should have called ebay to complain. They give out $5 coupons when stuff doesn't get there on time. Think one dozen x $5????
06-07-2019 02:33 PM