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Got dinged

Is this fair for ebay to ding me when I canceled a sell when they allowed a sale of a item that had just sold out? Item showed 0 of 0 left and they allowed a buyer to buy the item.

Don't sweat the petty things and don't pet the sweaty things.
Message 1 of 7
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6 REPLIES 6

Got dinged

It shows 0 left, because your buyer bought the last one.

Message 2 of 7
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Got dinged

It's impossible that you made a mistake.

Must be a ebay glitch.

Telephone Line - Electric Light Orchestra
Message 3 of 7
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Got dinged

     While probably not fair eBay is infamous for it's "glitches". 

Message 4 of 7
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Got dinged


@qatara wrote:

Is this fair for ebay to ding me when I canceled a sell when they allowed a sale of a item that had just sold out? Item showed 0 of 0 left and they allowed a buyer to buy the item.


Click on the 'help & contact’ button located at the top and bottom of ebay pages and follow the prompts
 
AND-OR
 
On chat: type in ’agent’ to get a live person instead of a bot
 
AND-OR
 
Click on receive a call back: depending on how busy they are will depend on length of time for your call back

 

Make sure your phone will not block the call back
 
AND-OR
 
You can contact eBay via social media with a private message:
 
https://Facebook.com/ebay


 AND-OR
 
https://Twitter.com/askebay

 

Great customer service reps on these social media sites

Message 5 of 7
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Got dinged

This is a known ebay glitch, do some research on this message board and you will see this issue is probably here to stay,   they can't/won't  fix it.

we had the same experience multiple times, ebay allows  items out of stock to be sold.

 

Next time contact your buyer and present this ebay glitch and offer to cancel and refund due to "buyer request" you will not get dinged.

You should not get punishment for the venue incompetence.

 

 

Message 6 of 7
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Got dinged

I love posts like this:

hold a few back for problems to begin with, and list such individually when the stock is out....

Covers you in case of problems....

Message 7 of 7
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