GoDaddy Outright application no longer available

[oldwestgold]

Does anyone have info on how to now access the GoDaddy Outright app that use to be linked on eBay under apps?

[oldwestgold · Accepted solution]

Nevermind - I contacted GoDaddy and they provided the following link to access Outright.  Just in case someone else could use this info since eBay claims over 50k sellers use it.

bookkeeping.godaddy.com/login

[outdoorexpo]

no help at all. you must call 480-505-8877

[hattrickfangear]

Thank you !! Link was slow but brought me to a login page..

[thebam1332]

How do we know what our user name and email to get into outright outside of ebay

[n2deep17513g7]

 On the login page you have an option of selecting "forgot username" and it'll ask your email address associated with your ebay account and will send you an email with your GoDaddy username.  After that you can reset your password if needed. 

[n2deep17513g7]

After two hours on the phone with eBay, then PayPal, then GoDaddy who tried to redirect me back to eBay, I finllay got a rep who knew the answers and got all of my  2018 information thru December. You'll have to resubscribe and provide payment information then there's a short delay.  After that I was able to view all 2018 info just like before. This was in the email GoDaddy sent me. Hope this is helpful to others. 

Ebay users moving to GoDaddy direct billing

Due to eBay shutting down their apps program customers who signed up through eBay Apps will need to transition to billing through GoDaddy directly in order to continue to pay for and access their GoDaddy Bookkeeping account.

To access your GoDaddy Bookkeeping account log in here - https://bookkeeping.godaddy.com/login
You will need to use the EMAIL ADDRESS on the GoDaddy Bookkeeping account as the Username to log in there. You can reset the password from the Forgot Password? if you don't have one yet.

If your billing has expired you should see a Reactivate Now button on the MANAGE page under the Profile Settings tab (and you may see a pop-window prompting reactivation as well). Click that button and you will be redirected to GoDaddy.com to pay for your subscription going forward. If you don't already have a GoDaddy.com account/Customer Number you will need to click Create Account on the left to create a NEW GoDaddy.com account for the billing. Once you process the order your billing will be switched over and you will be charged through GoDaddy directly from that point forward.

[jdbass35]

What I am concerned with is you can ONLY access 2018 and forward, I have been using it for 5+ years.  I am so mad that I had to spend 8 hours going back and forth.  Why would ebay do that ????? Super irate.

[restoredvalues]

It's unfathomable that eBay can get away with this without forewarning its subscribers especially at the end of a tax year.  I cannot believe I have to chase down information I entrusted to eBay and it's third party at such a critical time of year!  What were they thinking and why were we kept in the dark about their decision to ultimately break ties with Outright.  DID I MISS SOMETHING???  I just finished printing out the instructions given by one of those who previously replied and hope they are accurate.    

[sleighand]

I'm pretty sure when I signed up with Outright on eBay it was $49 per year for as long as I want to keep it (lifetime deal to entice us to sign up with it). Now I'm presented with a $119 per year billing?! Is this legal for them to do that to their customers? Don't ever trust companies offering lifetime deals.

[gracieallen01]

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@sleighand wrote:

I'm pretty sure when I signed up with Outright on eBay it was $49 per year for as long as I want to keep it (lifetime deal to entice us to sign up with it). Now I'm presented with a $119 per year billing?! Is this legal for them to do that to their customers? Don't ever trust companies offering lifetime deals.

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Nothing surprising - must have learned it from ebay.  ebay did that with Blackthorne when they bought it and changed the name to Seller Assistant.  Blackthorne, for $200 offered updates and such for as long as you used the program.  ebay bought it and started charging monthly fee - after a grace period for the $200 already spent.