eBay

becksrelics · ‎06-15-2017

So Alan@ebay or Trinton@ebay ....the new free return policy starting this fall states extra protection...what extra protection will ebay offer for sellers ? Thanks!

Extra protection. Starting this fall, when you offer free returns, if the returned item doesn't meet your policy terms—for example it was worn, damaged, or missing tags—you'll have the option to offer less than a full refund.

the_fancy_fox · ‎06-15-2017

@becksrelics wrote:
So Alan@ebay or Trinton@ebay ....the new free return policy starting this fall states extra protection...what extra protection will ebay offer for sellers ? Thanks!
Extra protection. Starting this fall, when you offer free returns, if the returned item doesn't meet your policy terms—for example it was worn, damaged, or missing tags—you'll have the option to offer less than a full refund.

I am going to wait this one out. If ebay was the final say in a refund then it might be doable but as it is, its nothing more than useless fluff.

This really makes zero sense. Buyers already know that SNAD claims are free return shipping. Seems ebay wants to get rid of buyer remorse returns. Heck, buyers already know how to do that, claim SNAD. If ebay thinks that by offering free returns for any reason is a good business move and will increase buying. No thanks, I dont want those kind of shoppers.

The Race is over
The Rats won.

becksrelics · ‎06-15-2017

Hope so...inquiring minds wanna know...

vintagecraze50 · ‎06-15-2017

Offering free returns is a very attractive marketing strategy, especially since most major sellers on other websites use this strategy. Most people want to know they can return something if they simply do not like the item or want it once they get it. This is especiialy important buying online really sight unseen. Pictures may speak a milion words but until the item is tangible it is just a picture. Ebay offering an incentive here by giving the option of a partial refund on these items but, in reality, the process will probably work just like it always has, with a little possible leeway in recouping some funds if you choose a partial. Buyer could still refuse it seems, and want a full refund. Buyer claiming SNAD will probably happen less frequently with this because many do this because they do not want to pay return shipping on a purchase. No matter what you do you will still get the ocassional scam buyer with their usual scam agenda.

vintagecraze50 · ‎06-15-2017

Not all NEW buyers are aware that they can claim a Snad for free shipping back. Many would not lie to get the free shipping back. Most people do not go looking for stuff to buy just to be able to return it. Most people keep what they buy.

vintagecraze50 · ‎06-15-2017

If you are considering using this, then increase the cost of your items by a small percentage to cover you for the retun shipping. Now , in some cases with heavy items that would have to be a lot more to add, but it could be spread out if you have a large enough inventory.

vintagecraze50 · ‎06-15-2017

The buyer is going to be paying for this one way or the other. If you a smart seller, you will factor this into your business plan to make it work, and heck, if you get more sales because of this then you are still on top of the game.

luckythewinner · ‎06-15-2017

@chrysylys wrote:
"what extra protection will ebay offer for sellers ?"
This: "you'll have the option to offer less than a full refund."
'Course that doesn't mean they won't go to PP or their CC for the rest.

The operative word here is "offer".

And by "operative", I mean "misleading term that means absolutely nothing".

You can informally offer a buyer less money right now - and of course he doesn't have to accept it.

And soon, you will be able to formally offer a buyer less money under the new system - and of course he won't be required to accept it.

couldabeenworse · ‎06-15-2017

Extra protection.

That's like saying I can "protect" myself in a mugging by offering the crook 1/2 my money.

southern*sweet*tea · ‎06-15-2017

I've been offering seller paid returns for some time. I've never had one and don't expect that to change. I guess it really all depends on what you sell and who you sell it to.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

Anonymous · ‎06-15-2017

@aswegrow2 wrote:
SIgh just sigh, does any of eBay folks even read this posts?

They read them, they simply aren't responding to it.... that always scares me.

amrdeals · ‎06-15-2017

@becksrelics wrote:
So Alan@ebay or Trinton@ebay ....the new free return policy starting this fall states extra protection...what extra protection will ebay offer for sellers ? Thanks!
Extra protection. Starting this fall, when you offer free returns, if the returned item doesn't meet your policy terms—for example it was worn, damaged, or missing tags—you'll have the option to offer less than a full refund.

There is no protection to begin with. Watch they limit the ammount you can lessen the refund to the return shipping cost. I would bet money on that. Seems like another lose lose for the sellers. Sell a diamond, give the money back and get a rock in return. Same policy, different wording.

books...forthememories · ‎06-15-2017

@gymbo_limbo wrote:
In the email I got from ebay it says I can get as much as a 34% sales boost from offering free returns

ebay says lots of things. Its nose must be fifty feet long by now...

gymbo_limbo · ‎06-15-2017

@books...forthememories wrote:
@gymbo_limbo wrote:
In the email I got from ebay it says I can get as much as a 34% sales boost from offering free returns
ebay says lots of things. Its nose must be fifty feet long by now...

Pfft next thing I know you're gonna tell me the Easter Bunny isn't real or somethin

retrose1 · ‎06-15-2017

@vintagecraze50 wrote:
The buyer is going to be paying for this one way or the other. If you a smart seller, you will factor this into your business plan to make it work, and heck, if you get more sales because of this then you are still on top of the game.

And that is how ebay gets it's rep for having some of the highest prices on the web. You either factor in the potential losses and charge more and complain because you got no sales, or suck up the losses and price competitavely and hope that ebay will show your items.

Not going for free returns. Why should i reward a buyer and how are they going to learn how to be responsible for their mistakes if all the sellers start letting them get away with it because the sellers are hoping that ebay will live up to their promises and boost their sales for taking the loss.

On the other site I got a guy asking if he can return a pair of pants - they don't fit. Well is it the waist or inseam, did I post the wrong measurements? - nope, he thought he could squeeze his 36 buttocks into a 34 waist. Why should I be out because he is deluded?

(*Bleep*)