First Return

[davidblasseter]

I don't accept returns but have read that buyers merely have to say "not as described" to return an item anyway.  I recently sold a zoom lens and in the listing I said I was no expert and was selling "as is" but felt it would make a great lens because it seemed to be ok.  So, how do you handle this?  I accepted the return and I'm paying 9.50 for the return but wanted advice on what to do next time.  It was a $40 sale so not insignificant for me as a small first year seller.  Thanks for any advice.  

[davidblasseter]

Thanks for your advice. 

[davidblasseter]

Please explain your statement "You are missing on reduced fees and likely some sales as well."  Still learning and I appreciate the response.  

[soh.maryl]

On eBay, if there's ANY rule, procedure or policy that you don't understand, hope you will feel free to come here and ask about it.  Please ask before you take any action.  There are many times that our advice or help will be useless if you just go ahead and do something, then ask.