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Feedback

I am very concerned that only about 1 in 20 of my Buyers give me feedback...

Isn't there a way through an Algorithm, that will prompt buyer to give feedback to a seller?

This is a very important issue...

There does not seem to be a way for me to contact ebay with this issue...

 

Message 1 of 16
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15 REPLIES 15

Feedback

I know that for some sellers this seems like a very important issue, but once you have a decent amount of FB, it really isn't.

 

FB is a voluntary system, if you start making it seem like it is mandatory that will likely backfire on sellers big time and you won't like the negatives and neutrals you might receive.  

 

Speaking for myself only, I have less than 20% of buyers leave FB.

 

You will be just fine without it.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 2 of 16
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Feedback

Buyers are already prompted quite enough, thanks.  I wish eBay would quit putting reminders in our faces and hassling us to leave feedback.

"Every record has been destroyed or falsified, every book rewritten, every picture has been repainted, every statue and street building has been renamed, every date has been altered...History has stopped. Nothing exists except an endless present in which the Party is always right." – George Orwell

Hell is empty. And all the devils are here.
Message 3 of 16
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Feedback

As a buyer I don't care if a seller has 0, 10, 50, 1000+ feedbacks. I've had great experiences with all ranges.

 

In fact, ironically, the only purchases I had problems with were a few sellers with 4- digit positive feedbacks. What was to be learned there? 

 

Obviously, if there are negative feedbacks, the more there are, the more I stay away. Other than that, any amount of positive feedbacks is more than enough.

 

As mam98031 and others will tell you, you are playing with fire asking for feedback to be mandatory. There are transactions I've had that were lousy, not bad enough for me to gig with a negative in my mind , but definitely not enough for positive, either. So I opted to leave NO feedback. 

 

If you force me to leave feedback, and you end up being that seller, then you get what you asked for. Do you really want that? 

 

 

Message 4 of 16
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Feedback

My buyer feedback is about 10% or 1 in every 10.

Just remember that feedback is VOLUNTARY.

Sure I love getting (positive) feedback.

It makes me feel warm and tingly.

But if I don't get feedback from a buyer, no big deal.

Can't We Try - Dan Hill & Vonda Shepard
Message 5 of 16
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Feedback

I give feedback to buyers when I'm done shipping for the day, the last thing I do is check my "Paid & Shipped" to see if everything is there and while on the page I go down it and leave feedbacks.

 

For stuff I buy I go through the list about every 2 to 4 weeks - usually while relaxing & eBay shopping on a Sunday morning - and leave feedback. Since 1997 I have left feedback for each and every seller I've bought from, eventually - EXCEPT if they nagged me in the meantime. And that goes for auto-nags as well. I put nagging me for feedback in the same category as a seller sending something to me "signature required" when it wasn't specified in the listing. 

Message 6 of 16
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Feedback

Be careful not to poke the bear too much when seeking a feedback from a buyer. They potentially could leave a feedback that could do more harm than good. Don't worry so much about receiving feedbacks. They will come naturally over time. 

 

Hang in there!

Message 7 of 16
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Feedback

Trying to wrap my head around the fact that a 1603 FB seller is concerned about feedback.

Nevertheless, eBay does remind buyers already.  And it's not a great idea for a seller to ask a buyer for FB.  That often gets the seller FB he does not really want others to see.

Your rating is 100%.  Must confess I don't understand the problem.  

Message 8 of 16
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Feedback

Maybe it  is because you leave very few  FB for your buyers .  Always left  FB for my buyers at the time I printed out  the shipping label and  received  FB  on over 60% that I shipped.  Never begged  for FB.  Sold primarily used items and always unstated the items condition in my descriptions - seems to make buyer happy when they receive stuff.

In my book sellers should show their appreciation first not the other  way around.

"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
Message 9 of 16
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Feedback

Don’t poke sleeping bears. 

 

For everything that happens conditions exist such that nothing else could have happened.
Message 10 of 16
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Feedback

I agree.  Careful what you ask for. You just might get it. 

Message 11 of 16
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Feedback

Agreed

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 12 of 16
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Feedback

Nothing you can do to prompt buyers to do the right thing. Ebay has joined the big box retailers in molly coddling buyers to the point many behave like animals. Just do your best and ignore the lack of feedback. I never leave feedback for a buyer until I know they are happy and have left genuine positive feedback. Be calm and carry on. 

Message 13 of 16
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Feedback

I have also noted that many buyers do not send feedback.  However, I never ask them for feedback.  If they do, great, but every company wants feedback or surveys on everything these days, and I think people get tired of it.  

Message 14 of 16
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Feedback

Feedback is NOT important and is not prompted more than all the annoying emails a buyer gets to 'leave feedback' (even the ones that are NOT prompted by the seller). 

 

Feedback in the 2000's is something that very few people do since so much is now purchased online. 

Message 15 of 16
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