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Feedback Score is Changing????

As of right now my feedback score is 7288 with 100% positives.

Earlier this morning it was 7289 with one neutral that I received about two weeks ago.

Yesterday it was 7290 with that one neutral.

Today the neutral is not only gone from my feeback (very nice btw) but it is also missing from that buyer's "Feedback Left for Others" page.

I know that as a TRS there are certain feedback protections and benefits that come into play, but I didn't know it included help with neutrals.

Also, that should not be the reason for the drop in my score.

Has anyone else noticed this?  Can anyone think of a reason?

I've now taken screen shots in case it continues to happen I will have a visual record.

Thanks.

Message 1 of 19
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18 REPLIES 18

Re: Feedback Score is Changing????

Mine dropped by one today and I have had no returns

 

Returns have nothing to do with it, as others have said, feedback  can be removed from all the sellers that the buyer has left feedback for if the buyer is kicked off ebay.

Message 16 of 19
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Re: Feedback Score is Changing????

I posted yesterday on this board that my total feedback had decreased by one with 0 negatives.Interesting that this has happened to other sellers recently.

Message 17 of 19
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Re: Feedback Score is Changing????

All my years on eBay and have NEVER encountered, or even heard of that. I have NEVER had a positive feedback disappear. It's not returns, 'no longer registered', someone got caught storming Area 51, etc. Something else is up for this many sellers to have lost a feedback.
Message 18 of 19
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Re: Feedback Score is Changing????

Perhaps a change of policy, such as eBay added a new word to their list of naughty words, and existing feedback containing that word were removed?

Message 19 of 19
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