False Counterfeit Claims by Red Point
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‎09-19-2021 09:06 PM
ALERT TO ALL SELLERS!!!
Red Point is a hired company that searches the internet for counterfeit items. We have had three FALSE counterfeit claims made by this unscrupulous company on behalf of the companies that hired them. According to the Red Points User Guide their software will report an item as being counterfeit for just selling the item below a set price (Meaning: It does not matter if the item is authentic or not, if it is being sold for less than what Red Points client wants it sold for Red Point will send a DCMA notice to Ebay that your item is counterfeit).
** Fair warning was not provided in this case because the reason it was reported is due to concerns about the item its self and no modifications can be made to bring the listing into compliance.**Due to previous violations, your account is up for a 7 day selling restriction which will be placed after the 48 hour fair warning period. Please take this time to review your other listings for similar issues as this will lead to an even longer restriction in the future if we continue to receive these reports. While you are restricted, you will not be able to revise your active listings, list new items, and your items will not be searchable through the search bar.
So here is the impact of these false reports... Ebay immediately removes your listing.
1st offense is a warning
2nd counterfeit notice is a 3-day account suspension
3rd counterfeit report is a 7-day suspension
4th counterfeit report is a 10-day suspension.
5th ????
If you are having this problem with this company please write a response. We have filed a DMCA Counter-Notice and are collecting as much information on their fraudulent business practice in order to build a better case against them for damages.
Ebay... BLOCK THIS COMPANY FROM BEING ALLOWED TO SEND FALSE COUNTERFEIT NOTICES!!!
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Re: False Counterfeit Claims by Red Point
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‎01-23-2022 08:08 AM

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