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FEES

WHY AM I BEING CHARGED A INTERNATIONAL FEE OF 1.65% FOR A ITEM SOLD AND SHIPPED TO A USA ADDRESS.   

 

 

 

Message 1 of 16
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Re: FEES

The money to pay for the purchase is being moved across an international border.

 

https://www.ebay.com/help/selling/fees-credits-invoices/international-fees-ebay-global-sellers?id=52...

Message 2 of 16
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Re: FEES


@raceedge2 wrote:

WHY AM I BEING CHARGED A INTERNATIONAL FEE OF 1.65% FOR A ITEM SOLD AND SHIPPED TO A USA ADDRESS.   


It has nothing to do with where you're shipping. An international fee is charged when the card used is from a foreign (non-US) bank or if the buyer is registered in another country. 

albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
Message 3 of 16
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Re: FEES

Hi @raceedge2 , see the fees page for the answer. It's because of your buyer's registration address, not their shipping address.

 

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822#section8

 

internationalfee.png

 

(FYI @eburtonlab , the link you posted is for global sellers, not US-based sellers.)

Message 4 of 16
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Re: FEES

This is my personal opinion I think Ebay should change that to the buyer being responsible for that fee. It would have been better off if that item were to have been sold to a buyer with a US bank. 

Message 5 of 16
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Re: FEES

@raceedge2 wrote:

WHY AM I BEING CHARGED A INTERNATIONAL FEE OF 1.65% FOR A ITEM SOLD AND SHIPPED TO A USA ADDRESS.   

It has nothing to do with where you're shipping. An international fee is charged when the card used is from a foreign (non-US) bank or if the buyer is registered in another country. 

 

     People often post this as the reason but it has NOTHING to do with the card or bank it is strictly based on one of the two scenario's  wastingtime101 posted from the fee schedule. 

Message 6 of 16
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Re: FEES

"@raceedge2 wrote:

WHY AM I BEING CHARGED A INTERNATIONAL FEE OF 1.65% FOR A ITEM SOLD AND SHIPPED TO A USA ADDRESS.   

It has nothing to do with where you're shipping. An international fee is charged when the card used is from a foreign (non-US) bank or if the buyer is registered in another country."

 

Alberta, what you've posted is only half-true.  

 

These sentences are false:  "It has nothing to do with where you're shipping. An international fee is charged when the card used is from a foreign (non-US) bank . . . ."

 

See the response from "wastingtime101" which is a copy-and-paste of eBay's International Fee policy.  
Please read that policy carefully and look for any mention of the word "bank".  It doesn't exist in those few sentences of eBay policy.  But the word "address" is used five times.  

 

Thus, "where you're shipping" as well as both the seller's and buyer's eBay registration addresses, are the two factors used to determine when eBay's International Fee will apply.  

Use of a "foreign (non-US) bank"  has nothing to do with eBay's International Fee.  

(Even an eBay Mentor can learn something new.)

Message 7 of 16
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Re: FEES

"This is my personal opinion I think Ebay should change that to the buyer being responsible for that fee."

Personal Opinion is one thing.

eBay's User Agreement supersedes any user's personal opinion. 

In that User Agreement, "we" is defined as eBay itself. 

Section 5 of the User Agreement lays out eBay's policies on Fees and Taxes.  
This is the title and first paragraph of that section, with the first three words highlighted:

 

"5.  Fees and Taxes

We charge sellers for the use of our Services.  In some cases, where buyers receive supplemental Services such as authentication or storage Services for items in certain categories, we may also charge those buyers for such supplemental Services."

Message 8 of 16
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Re: FEES


@bonanza125 wrote:

This is my personal opinion I think Ebay should change that to the buyer being responsible for that fee. It would have been better off if that item were to have been sold to a buyer with a US bank. 


They should; but they don't and as long as Paypal was the processor for ebay since 2002- that fee was passed on to the seller.

 

Probably because both Paypal, and now Adyen's systems are set up 1 way or the other and would be difficult to set up 'notification' to these buyers as well as differentiate charges between buyers and sellers as well as maybe 'put off' buyers since no other site does that.   

Message 9 of 16
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Re: FEES


@raceedge2 wrote:

WHY AM I BEING CHARGED A INTERNATIONAL FEE OF 1.65% FOR A ITEM SOLD AND SHIPPED TO A USA ADDRESS.   


As per what has been said up to this point by many posters? Factual responses or corrected as such...

This could well be an over seas/international buyer using a freight forwarding/reshipping company. If that is the case and you are shipping a pricey, highly scammed item, I would say...be afraid ...be very afraid...

 

Message 10 of 16
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Re: FEES

@monroe67 

 

My comment was meant of a course to change which I know will not be done unless legislation is past. Just to confirm I know Ebay's policy. 

Message 11 of 16
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Re: FEES

This fee is controlled by where the buyer is registered.  So when a buyer has their primary address in a different country but they are shipping to a US address, there can be a few reasons for that.  They could be having you ship to a Freight Forwarder, a family member or any number of reasons for a US ship to address.  They could be here on a Visa and going to school, working in the US, extended vaca, Medical Visa, etc.

 

This is NOT a new fee.  Before Ebay became our money processor, PayPal charged the same type of fee and around the same amount.  Then Ebay became our Money Processor, so they started charging the fee.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 12 of 16
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Re: FEES

Don’t let the nervous Nellie’s discourage anyone from shipping to a freight forwarder. 

You only hear about the transactions that go sideways. A vast majority of the items going thru freight forwarders are smooth sailing. No one ever comes here to say how well their shipment thru a freight forwarder  went when they had no issues.

 

Over years I have shipped many items to freight forwarders with ZERO issues including some high priced graded trading cards and expensive unopened boxes. By default most buyers who use freight forwarders generally buy more expensive items. Why go thru the trouble of using a freight forwarder for cheap items. The services of a freight forwarder aren’t free.

 

Bot 3675309

Message 13 of 16
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Re: FEES

This fee is controlled by where the buyer is registered.  So when a buyer has their primary address in a different country but they are shipping to a US address, there can be a few reasons for that.  They could be having you ship to a Freight Forwarder, a family member or any number of reasons for a US ship to address.  They could be here on a Visa and going to school, working in the US, extended vaca, Medical Visa, etc.

 

     It is also charged when the buyer happens to be registered in the US but is having the item shipped to an international address. This could also be for any number of reasons: item shipping to a friend or family member or the buyer is temporarily or permanently overseas for any number of reasons. 

 

This is NOT a new fee.  Before Ebay became our money processor, PayPal charged the same type of fee and around the same amount.  Then Ebay became our Money Processor, so they started charging the fee.

 

     The international fee is something the CC companies originally came up with that was added onto the merchant fees and a lot of third party financial processors passed the fee along to the merchant. A lot of CC companies have eliminated the fee but eBay still charges it rather than try to sort through which cards accept it and which do not. 

Message 14 of 16
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Re: FEES

IDK, I've never had a US buyer ship internationally, so I have no experience with that.  I've not heard of this before, so I simply don't know.

 

No, that is not my understanding.  We have had this fee even when PayPal was our money processor, not it is Ebay.  As far as I know PayPal still charges the fee too.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 15 of 16
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