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Seller deduction means no Ebay fee refund?

Well, I just learned something today.I was annoyed that my buyer took his purchase (a tool battery) out of a sealed package, scuffed it up, and then returned it saying it didn't fit.When doing the return, I selected an 8% deduction, stating that it w...

Is this unethical?

I usually reach out to and/or refund and/or re-ship when a customer's package is returned.Last night I found 2 packages that were returned to sender (for whatever reason) months ago.I never reached out to the buyers.The buyers never reached out to me...

User avatar by Superstar
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  • 41 replies
  • 1 helpful

Help please with Asian art piece!

Going to the experts again. The art is about 12" x 17". It looks like watercolor to me but.. Came from the collection of an American couple who lived/worked in southeast Asia for many years in the 1960's-1970's. Looks to me to be a hunting scene (are...

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Buyer coiunteroffers and combined shipping

Dear Community: I anyone else havng an issue with combining shipments when buyers make counteroffers? Currently I cannot send an invoice on any accepted counteroffer fro buyers. So I cannot correct shipping. Ebay concierge confirmed this and the only...

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