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Excellent Customer Service from Foreign Call Center

I'm assuming eBay used a foreign call center to call me back.  The employee was able to assure me an invoice had been revised and credit me for an eBay label on a package I retrieved from the post office.  USPS was not able to do this, as package received initial scan.  Customer reported a wrong address within an hour and USPS pulled the package for me to pick up.  Great teamwork!

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Excellent Customer Service from Foreign Call Center

Great Report!!

Message 2 of 5
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Excellent Customer Service from Foreign Call Center

Me too!

 

Last week I had a suspicious buyer who wrecked havoc with my item & my account.
First spoke to representative in The Philippines, second time spoke to Utah and 3rd time got Ireland.  All 3 representatives went over & beyond to assist me.

Kudos! 

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Excellent Customer Service from Foreign Call Center

Was it the Irish call center ? by far the best customer service team I've ever been in contact with. 

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Excellent Customer Service from Foreign Call Center

I am guessing I got the call center in India.  He was great.  Plus I could understand him.

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