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Every platform has problems

New c-net article about what's been going on behind the scenes at Amazon. This has affected the 3rd party venue sellers over there and really put them at a disadvantage.

 

https://www.cnet.com/news/amazon-reportedly-probing-employees-leaking-data-for-bribes/

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Re: Every platform has problems

...logically, for Ebay to correct that problem, they have to be far stricter in their seller metrics to eliminate those bad sellers far quicker...

 

They have done this repeatedly, ever since 2008, and continue to do it with every Update.  So far, it has had the opposite effect, it is not correcting the problem, based on your own evaluation of seller quality here. 

 

Insanity is doing the same thing over and over and expecting different results. 

The Floggings Will Continue Until Morale Improves.
Message 61 of 74
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Re: Every platform has problems


@castlemagicmemories wrote:

@gramophone-georg wrote:

@castlemagicmemories wrote:

@gramophone-georg wrote:

@castlemagicmemories wrote:

Are you seriously trying to say that Ebay is not hard enough on sellers?  That you think immediate expulsion due to a seller mishap is the answer?  That Ebay is too soft on sellers, and should be much more stringent in their policies and seller metrics?

 

They do give sellers more of a chance to work out their issues now than in the past, when they did boot far more quickly.  But you want to go back to that?

 


Where did you get that notion? Of course not. If you read what I wrote, I said that the idea that eBay's not in control of its own platform isn't logical.


You are focusing on one aspect and eliminating another.  If you state there is a proliferation of bad sellers and that is Ebay's fault because they are in control of their site, then logically, for Ebay to correct that problem, they have to be far stricter in their seller metrics to eliminate those bad sellers far quicker, possibly at the first offense by permanent suspending them.

 

With all due respect, while you did not say that explicitly, implicitly you did.  How else can Ebay correct the problem since it is their site and their responsibility without taking stronger stands in that regard.  You can't blame Ebay without agreeing to allowing them to take those stronger stands.


Please stop telling me what I'm saying, because your interpretation is not correct. Thanks.


I know that you feel my interpretation is not correct and I know and apologize for the fact that that was not what you were saying.  I was simply explaining why when you claim it is Ebay's responsibility, it follows, logically, that you want Ebay to take steps to eliminate those bad sellers that you are blaming on them.  For them to do that, they have to have stricter sanctions and metrics.  That's all.  Like the old saying goes, you can't have one without the other.  It makes no sense to blame them for not fulfilling their responsibility, and then say you don't want them to take stronger actions.

 

That's all.  No offense intended.  


I'm not offended. Amused, perhaps, but not offended. No worries- we're cool.

 

I want to point out that I wasn't- and still am not- "feeling" anything; I'm simply stating facts... your interpretation is NOT correct. Your apology is accepted.

 

Your logic and my logic are different.

Chaos is NOT an "industry standard".
Message 62 of 74
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Re: Every platform has problems

I was simply explaining why when you claim it is Ebay's responsibility, it follows, logically, that you want Ebay to take steps to eliminate those bad sellers that you are blaming on them. 

 

They've got the cart before the horse... the effect preceding the cause...

 

It didn't need to be eBay's responsibility, but they made the decision they should assume that responsibility, and they then took steps they believed would eliminate those bad sellers.  It didn't work, they drove away more good sellers than bad ones. 

 

At this point, I don't want them taking any more steps to eliminate bad sellers because they're making the problem worse!  It does NOT "follow", and it is ILLOGICAL.

The Floggings Will Continue Until Morale Improves.
Message 63 of 74
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Re: Every platform has problems


@ted_200 wrote:

Ebay can't be blamed for the proliferation of bad sellers.

 

Did you not just tell us that eBay had to go away from "just a venue" and become a "managed marketplace" in order to control the proliferation of bad sellers?  And did you not just tell us that eBay has more bad sellers today than they did under "just a venue"? 

 

Yet, there is no way, no how, that the increase in bad sellers is eBay's fault? 

 

At best, you're playing semantics.  Yes, bad sellers are the fault of bad sellers.  But if eBay decides they have to jump in and "fix" that, and there are then more bad sellers than there were before, I don't see how you can assert that is anyone's fault but eBay's. 

 

Someone else suggested there is no change in the quantity of bad sellers.  But if users are encountering bad sellers more frequently, the only possible explanation for that is eBay's "fix" simply reduced the quantity of good sellers.  I can't speak to the entire site, but in the categories I deal with frequently this is exactly what has happened, as evidenced by my Saved Seller list.

 

And as I said earlier, yes, Ebay moving from just a venue was in response to the issues at hand.  If seller weren't posting false, retaliatory negs on buyers, they wouldn't have eliminated it.  If seller were solving their own SNAD issues, the MBG wouldn't have appeared.  If sellers were not abusing OOS, then it wouldn't have become a seller metric.   So what that means is

 

So If you blame Ebay for the proliferation of bad sellers, saying that it is their responsibility, then apparently you want stronger sanctions, more immediate permanent suspensions for infractions.

 

Logically, that is what would eliminate the proliferation of bad sellers~Ebay taking more drastic measures to rid the site of them quickly and permanently.

 

Otherwise you are just blaming Ebay to blame Ebay.

 

 


 

Message 64 of 74
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Re: Every platform has problems


@ted_200 wrote:

...logically, for Ebay to correct that problem, they have to be far stricter in their seller metrics to eliminate those bad sellers far quicker...

 

They have done this repeatedly, ever since 2008, and continue to do it with every Update.  So far, it has had the opposite effect, it is not correcting the problem, based on your own evaluation of seller quality here. 

 

Insanity is doing the same thing over and over and expecting different results. 


Actually, they haven't.  Need I remind you that former Seller Metrics caused much quicker permanent suspensions, as in immediate.  It was only last year that Ebay started giving sellers a chance to work themselve out of Below Standard, and many posted appreciation of that change.  (Yes, I know that encompasses higher fees and a new revenue stream)  But since you feel that it is Ebay's fault there are more bad sellers, then apparently that should change and they should go back to more immediate permanent suspensions, with no chances beyond that.

 

Just the facts.

Message 65 of 74
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Re: Every platform has problems

Apparently.

Message 66 of 74
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Re: Every platform has problems

With all due respect, saying steps to eliminate bad sellers caused a loss of good sellers is illogical because otherwise you would tie their hands as far as doing anything to eliminate the bad sellers.  To keep good sellers shouldn't mean you do nothing about the bad or allow them free rein.  

 

 

Message 67 of 74
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Re: Every platform has problems


It didn't need to be eBay's responsibility, but they made the decision they should assume that responsibility, and they then took steps they believed would eliminate those bad sellers.  
Whose responsibility would it be if it didn't need to be Ebay's responsibility? 
As amply illustrated, they made the decision in response to seller issues.

That drove policy changes, the MBG, and seller metrics.  All of these, and others, disprove the cart before the horse theory. 

 

The only way Ebay can eliminate bad sellers is with stronger sanctions and metrics, and faster permanent suspensions.  Personally, I thought it was a good thing when ebay changed policy to allow sellers a chance to keep their selling privileges, but I understand if you don't agree or feel that way.  You state you don't want them to do anything, but that won't correct the issue of bad sellers, so just what do you propose? 

Message 68 of 74
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Re: Every platform has problems

@gramophone-georg

I believe many local libraries have classes on how to search items and do Ebay things. Either you just don't understand search,  or maybe it could be your computer, or possibly your browser. I have NEVER seen all the errors and such you seem to always have when searching.

Message 69 of 74
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Re: Every platform has problems


@coolections wrote:

@gramophone-georg

I believe many local libraries have classes on how to search items and do Ebay things. Either you just don't understand search,  or maybe it could be your computer, or possibly your browser. I have NEVER seen all the errors and such you seem to always have when searching.


That's a really great idea- thanks for that- but in the interest of saving time I'll likely buy more at all other sites where library classes aren't necessary.

Chaos is NOT an "industry standard".
Message 70 of 74
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Re: Every platform has problems

If Ebay makes corrections to eliminate bad sellers - then everyone is blaming Ebay for the tough metrics , purging ect... I was there back in the day and remember all you grumbling then about what was going on. There is no happy medium because in your minds Ebay is the bad guys - ALWAYS.

 

I'm going to ask that this be closed because this was to let people know that the grass isn't always greener on the other side like many think. I think most understood that long ago and the back and forth is not adding anything to the discussion.

Message 71 of 74
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Re: Every platform has problems


@coolections wrote:

@gramophone-georg

I believe many local libraries have classes on how to search items and do Ebay things. Either you just don't understand search,  or maybe it could be your computer, or possibly your browser. I have NEVER seen all the errors and such you seem to always have when searching.


Come on now. There's no need to be ficticious. EBay changes their search almost MONTHLY anyway. 

There have been dozens, even hundreds, of people who have had these same issues.

 

Yet you consistently, every single time, argue with them and blame it on them.

 

I have said over and over on these forums, don't take anyones word for it including my own. Search your own items as if you were a customer! It does not take long to see it for yourself!

 

It's ridiculous that you tell others to "take a class" on how to use a search engine, when you obviously have not taken a few minutes to attempt searching yourself. If you have, you would have ran in to the same issues as everyone else.

 

Treating other sellers like this is a pattern at this point. This is supposed to be a constructive community. Do you get a kick out of harassing sellers who are having legitimate issues?

Message 72 of 74
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Re: Every platform has problems


@tunicaslot wrote:

If Ebay makes corrections to eliminate bad sellers - then everyone is blaming Ebay for the tough metrics , purging ect... I was there back in the day and remember all you grumbling then about what was going on. There is no happy medium because in your minds Ebay is the bad guys - ALWAYS.

 

I'm going to ask that this be closed because this was to let people know that the grass isn't always greener on the other side like many think. I think most understood that long ago and the back and forth is not adding anything to the discussion.


I think tough metrics are perfectly fine, as long as sellers have the ability to defend themselves from abuse.

 

That is all I truly think is missing from the current system in regards to metrics. Right now, sellers are at the buyers mercy, and it is extremely open to abuse. 

 

If sellers had a way to defend themselves from abuse, tough metrics would be a great thing.

 

In terms of "bad sellers", I don't have too many problems with other sellers on eBay. The main problem is with low quality international sellers.. and sadly it doesn't seem like that is something eBay will take action on.

Message 73 of 74
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Re: Every platform has problems

This topic is now closed at the request of the OP. Thanks for understanding.

Message 74 of 74
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