Erroneous Insertion Fee
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‎03-06-2018 08:59 AM - edited ‎03-06-2018 08:59 AM
I listed two items on Feb 28th and was charged the $0.30 per item. Customer service was helpful and reversed the charges (still, too much headache for $0.60!). I remember some people posting about weird promotions showing up on the 28th, and wonder if it might have been related to that. However, I was still within my monthly free listing limit.
So, just a reminder to double check your February invoice. If you have the item # you were charged the fee for, it should make the call with customer service a little less painful.
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‎03-06-2018 06:45 PM - edited ‎03-06-2018 06:46 PM
Same thing happened to me, only I was charged the insertion fee 5 times...and it wasn't even for newly listed items, it was for items I had already listed but later lowered the price / edited the decription.
Super shady.
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‎03-06-2018 08:14 PM - edited ‎03-06-2018 08:15 PM
@mrcap840wrote:Same thing happened to me, only I was charged the insertion fee 5 times...and it wasn't even for newly listed items, it was for items I had already listed but later lowered the price / edited the decription.
Super shady.
Nothing shady about it. It was system wide glitch. All you need to do is call Ebay and they will refund the fees.
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‎03-06-2018 09:15 PM
Shouldn't they be able to tell who was effected by the glitch, and correct things automatically?
What if I didn't notice?
