eBay

micogi_47 · ‎05-07-2021

I am so disgusted with Ebay's resolution board. I sold a set of golf irons no return, paid $30.00 to ship the clubs, the buyer then took them out played with the clubs broke one of the clubs and said they want their money back. Buyer lied for the reason to return saying there was rust on the clubs, which there was none as indicated in the pictures. I had to pay for the clubs to be sent back another $30.00 and get my broken club fixed to resell another $40.00. I am out $100.00 the clubs are only worth $240.00 and Ebay says tough luck and will charge me a commission to re-sell them later. Ebay obviously treats sellers like trash is what this all says to me.

stainlessenginecovers · ‎05-07-2021

First; there is no 'NO RETURNS' on any internet selling format; only works for 'in person' sales as this site, along with most others, have a Money Back Guarantee for buyers.

Buyers must feel protected or they won't purchase.

Sadly, sounds like you just ran into a bad buyer, but there is no proof of condition of the item sent (pictures could be of others, can be manipulated etc. so pictures, including those on the listing, are NEVER used for 'proof' of anything.

micogi_47 · ‎05-07-2021

There has to be some kind of responsibility on behalf of the buyer! If I buy a car on ebay and run it into a tree to I call back the seller and tell him take it back? If a buyer uses your item and breaks it there should be some responsibility held, even my low life buyer agreed to fixing my club but ebay wouldn't protect me which in my opinion is just plain wrong.

iart · ‎05-07-2021

We know that a certain amount of our sales will go bad. Currently, about 1%. These sales will cost us money but the 99% of good sales more than cover it.

I feel bad for the occasional seller who gets a bad buyer right off. But larger sellers recognize this as a cost of doing business. It happens to all of us. No way around. And the solution can't be that ebay sides with sellers all the time instead of with buyers.

powell-memorabilia · ‎05-07-2021

@micogi_47

Ive never had a golf club break. If I did buy a club, take it out for a spin, and it broke, I’d definitely work to get a refund. Even if I had to give a fake reason.

kennys-kollectibles · ‎05-07-2021

Actually, the first 10 or 15 years ebay was around, buyers had little protection,

and ebay and it's sellers were going great. Those were the glory days.

It was actually a much more fair system back then, and when someone

was a scammer, be it a buyer or seller, you knew it, and there was much more transparency.

With all the protection going to the buyers, it has become a swamp of scammers on ebay.

Who protects the guy with golf clubs? Why is he out all this money because

the buyer can lie?

corvettestainless · ‎05-07-2021

Your car and gold club analogy is apples and oranges. First, vehicle sales have contracts and in those contract, bottom line the buyer is responsible for the vehicle the moment they drive it away.

But if you want to use that analogy, you drive away and the front fender just falls off, you may have other recourse. If the fender is 'just gone' then there is no proof that if 'just fell off' or you 'hit a tree'. This is why courts (civil) exist.

All in all in this case, buyer states they were 'rusty' so that would make it weak and then break. This falls under Buyer protection. There is no proof of what you sent so there's no way to determine which side to take.

Ebay has a 30 day MBG for buyers, so it falls under that.

micogi_47 · ‎05-07-2021

These clubs are hot ticket I had tons of action immediately on them and he moved very quickly which was fine with me and over ten years old clubs which he knew buyer beware is the name of the game. In this case usually if a club breaks which does happen over time, it's where the club meets the shaft but in this case it basically broke in two which to me means he probably hit a root, tree or rock something very abrupt to make that happen. Problem is liars don't usually tell the truth of what happened

micogi_47 · ‎05-07-2021

Sorry I missed those days but I really feel that ebay dropped the ball, if a buyer has a problem with an item send it back don't use it and break it and say oh well ebay has my back.

micogi_47 · ‎05-07-2021

My point was directed towards the misuse of a product, something like rust when bad is usually evident on the surface and in this case that was not there. If someone misuses the item and then blames the seller how do you justify that? Just take his word for it?