10-31-2024 07:27 AM
Ebay stock may also be plummeting because they are telling our customers to buy from other vendors and telling our customers that we can't ship internationally. Both are false statements. Ebay is losing a lot of revenue by these inappropriate actions. Ebay appears to have much difficulty in resolving issues. They deflect, deny and delay any issues. They've been chasing away our customers for over a month and we have yet to get any meaningful response from Ebay. Not sure what Ebay's advantage is to lose revenue and treat their top-tier revenue generators with DEFLECT DENY DELAY, responses. Very disappointing.
10-31-2024 07:42 AM - edited 10-31-2024 10:21 AM
I don't think most investors care that much about what's happening at "ground level". They just want to ensure that the company is profitable enough that they get a bit of a dividend cheque at the end of the fiscal year or that when it comes time to sell, the stock's value is higher than what it was when they first bought the stock.
10-31-2024 08:59 AM
Sounds Political!, Deflect, Deny, Delay
10-31-2024 10:28 AM - edited 10-31-2024 12:11 PM
deleted by me
10-31-2024 11:27 AM
eBay stock is down today because of the soft Q4 guidance they gave yesterday in the Q3 reporting.
Even with this drop eBay stock is up 45% in the past year.
eBay is not telling your International buyers you can't ship to them. eBay IS telling your (potential) International buyers that you do not provide a shipping rate to their country (which you don't). This means two things....
1 - An international buyer will never see your listings in search results.
2 - If an International buyer manages to find one of your listings they can't pay for it because you don't specify a shipping charge.
11-04-2024 08:32 AM
Hi - @slippinjimmy
Thank you for that insight. I'm not sure why the Ebay support (we've been dealing with this for more than a month) wouldn't have mentioned that.
We don't believe that's the issue however because we do specify "UPS INTERNATIONAL" for example when we're doing our listings. We'd given them specific examples when we were getting feedback from customers.
We'll look at a few specific listings just to be sure. Thanks again for your positive response. We've been very frustrated with the lack of expertise offered by support.